The Missing Manual for The Future (or The Future: The Missing Manual)

O’Reilly Media, is famous for is producing  “missing manuals” for new technologies, but thinking of O’Reilly as just a publisher of books would be like saying Facebook is just a website (this came up in the discussion at Media Round Table at Web 2.0 Expo, NY, 2010).   In recent weeks, I managed to catch Tim O’Reilly at several events, Maker Faire, Web 2.0 Expo, Hadoop World, and the free webcast Tim did with John Battelle on The Battle for the Internet Economy (although Tim spoke several other times during this period!).

It occurred to me, as I immersed myself in the depth and breadth of innovation showcased and discussed at these events that Tim O’Reilly, and the O’Reilly team, are creating, The Missing Manual for the Future.

As Tim puts it, we are “changing the world by spreading the knowledge of innovators.” Tim uses a quote from William Gibson to illuminate what is at the heart of the O’Reilly project:

“The Future is here, it is just not evenly distributed yet.” (William Gibson).

But Tim O’Reilly makes another point about the future when he speaks.  The future unfolds unexpectedly – so we must invent for an unknown future not a known future, or as Alex Steffen put it so well in his post, Why Our Bright Green Futures Will Be Weirder Than We Think, – “The world we need is one we’ve never yet seen.” The magic of attending an O”Reilly event is that it gives you a chance to work on this koan in interesting ways, and to take more responsibility for how things turn out.

Tim O’Reilly also urges that we think more deeply about what we are doing.  His keynote for Hadoop World , NYC, billed as, “The Business of Data” turned towards “The Consequences of Living in a World of Data.” The 900 strong crowd at Hadoop World was probably one of the most savvy crowds in the world about the business of data, so this was a nice turn.

Web 2.0 Expo with the theme, Platforms for Growth, was a deep dive into the business of innovation.  Tim O’Reilly’s keynote at Web 2.0 Expo,  “Thinking Hard About The Future” (or rather “thinking a little bit creatively or differently about the future)  – see video here, developed the call he made at Web 2.0 Expo 2008, to “work on stuff that matters,” into a Four Cylinder Engine for Innovation.   The first of the four cylinders in the firing order is, “Having Fun!” But,  at Maker Faire, Web 2.0 Expo, and Hadoop World I got an inside look at the workings of all four cylinders, and there is more to come, I am sure, as the other O’Reilly events unfold over the coming months including,  Web 2.0 Summit, Strata (a new O’Reilly conference on The Business of Data), and Where 2.0, 2011.

In a free webcast, last week (recording here), previewing Web 2.0 Summit, John Battelle and Tim O’Reilly discussed the Points of Control Map which is developing into a fun and useful tool to examine a very serious topic, “The Battle for the Internet Economy,” and how the “increasingly direct conflicts between its major players” could effect “people, government and the future of technology innovation.”   In my previous post, Platforms for Growth and Points of Control for Augmented Reality, I had a great conversation with Chris Arkenberg using this map as a springboard.  More on Points of Control later in this post.

The Four Cylinders of Innovation

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From Jet Ponies to Jet Packs: The First Cylinder of Innovation – “Have Fun”

The “maker” energy and its spirit of play, and the courage to create, hack, reinvent and re-purpose everything and anything, is a quintessential example of the first cylinder of innovation firing big.  Many “maker” projects also go on to fire on all four cylinders.   But the Maker forte definitely is in the first cylinder zone (and safety third as some of the rides, including Jet Ponies, warned).  The photo opening this post by Marc de Vinck – for more pics see here, is of Tim riding The Jet Ponies at Maker Faire which took  the New York Hall of Science by storm in late September – see The New York Times coverage here.  The ride was “built by the dastardly danger-hackers at the Madagascar Institute.“ See this wonderful interview with Hackett on his work to design “our specific jets from a patent that was filed in 1960s by a Mr. Lockwood, for Valveless Pulse Jets.” Hackett points out:

“Louder than god, glowing white-hot and looking like the trombone of the Apocalypse, pulse jets are also really shitty, inefficient engines,”

But, he adds:

“I have always wanted a jetpack, and one of the reasons I learned to build these things was to further that goal.”

This grand vision behind the Jet Ponies is a key to firing, The Second Cylinder of Innovation,  “Hey, we can change the world!”

But Jet Ponies, as a stepping stone to jet packs, also really struck a chord for me as I have been devoting a lot of time lately to the emerging Augmented Reality industry, a technology which was lumped in the same category of sci fi chimera as jet packs until very recently.

Data is the Gasoline

“The faces are coming from the sky.  The locations are coming from the sky.  All these apps depend on something, somewhere up.  And that, to me, was always the heart of Web 2.0.  And I am so delighted that people are finally getting it.  Because for a long time, people thought, ‘Oh, Web 2.0, it’s about lightweight advertising supported in a web start up.’  So I went, ‘No, no, no. It’s about the fact that we’re building these giant database subsystems in the sky that are going to drive applications.’  And now, of course, the same application is on your PC, it’s on your phone, it’s on you iPad.  And clearly, the applications are just sort of an interface to something that is being driven from the cloud, and that is fabulous.  That’s the difference.  People get it now.” (Tim O’Reilly, said this as part of a response to the first questioner at the Media Round table Web 2.0 Expo)

Answering questions about the importance of “Having Fun” to innovation doesn’t look quite as fun as riding Jet Ponies! Photo above from luca.sartoni’s Flickr stream

“ the data that is generated by the sensors and the applications that use that data is going to be where people are going to be innovative.” (Tim O’Reilly)

During the Media Round Table, I had a chance to ask Tim more about the role of bottom up innovation in a world where big data is the gasoline for increasingly sophisticated engines – platforms integrating machine to machine intelligence and real time analytics.

Tish Shute: You brought up Maker Faire in your keynote, and again now.  I was there, which not many people in the audience were  [not too many hands went up when Tim asked during his keynote].  But I think one of the things that struck me was the jet ponies – they were just earthshaking to stand near.  They made the ground tremble; they made the world shake.  Yet, most of your keynote, and most of what’s on our minds here, at Web 2.0 Expo, is extracting intelligence from the big data [in the sky], and algorithmic intelligences are the jet engines of the internet.  And of course, not to be forgotten, as we are here in New York City, where the trading markets are creating the air we breathe  [although we probably don't realize it until we lose our mortgage or something] and these algorithmic economies or “robot casinos” as Kevin Slavin put it, are all about speed – it’s not just real-time, issues of latency are  so critical that co-location is key to winning the game of the markets.  [Kevin Slavin brilliantly unpacks this in his talk, "Loitering on the Motherboard." For more in this see my conversation with Kevin Slavin below].

So my question is, who’s making the jet ponies for the algorithmic economies in the sky that you just described?   How can we make a play from the bottom up?  I always feel Ushahidi is one of the jet ponies of the data algorithmic space [because of their great work to bring human and machine intelligence together to solve problems in crisis situations].  But who do you think is doing exciting work and how can we ensure that this powerful world of data and algorithmic intelligences does not become hidden in a closed black box [only really accessible to elite players like the NYC trading markets]?

Tim O’Reilly: “Well, I think there’s certainly a lot of interesting things happening in, say, the financial services that a lot of, kind of, the Internet folks are kind of blind to.  I think that there are companies like Next Jump which are really good with data and good with algorithms. But kind of speaking specifically to the maker side of this, that whole sensor enabled world which is going to produce data is in its infancy.  What we have that I think is so powerful right now is we have the first portable sensor platform.  I said in my talk the other day, you know, your phone has ears, it has eyes, it has a sense of where it is.  And these are all available to application developers. You know, you can compare, say, Dodgeball to Foursquare, you can see how different… Dodgeball is Foursquare in the tele-type era.  Foursquare is now possible because there are so many more capabilities on the phone.

And I think that we are going to see a lot of other areas that are revolutionized by the sensors in the device.  It could well be that some of them will come explicitly out of the maker kind of projects, or it could just be that make is sort of a proxy for them.  So yeah, Arduino is this great maker sensor platform, but hey, here’s a consumer sensor platform [holding up phone]. Maybe we vaulted past the maker stage already and we just didn’t know it.

And that’s not entirely true, because Arduino is building a whole economy of special purpose devices.  But it feels a little bit like the days when people rolling their own PCs coexisted with the rise of Dell, who was a kid in his college dorm room who made his own PCs and sold them on the net, but figured out how to scale it pretty quickly and get good at it. But there were still a lot of garage shops, you know, ‘I’ll make a PC and sell it to you’ people for probably a decade before there was really a clue that that was a commodity industry.  In fact, I do think the sensor platforms are going to become a commodity industry.  And the data that is generated by the sensors and the applications that use that data is going to be where people are going to be innovative.”

The internet operating system is a data operating system and it is happening in real time (Tim O’Reilly)

click to enlarge the image above  – a slide from Mike Olsen’s  (CEO of Cloudera) keynote at Hadoop World

Not only do we have a portable sensor platform in our pockets  but developers also have powerful platforms and tools to make sense of data that fuel our apps.   Opensource Hadoop makes available, to anyone with some data munching chops, the power to work with giant unstructured databases and do the kind of real time analytics previously only available to giants like Google.  Big players like Yahoo, Facebook, and Twitter use Hadoop (Jonathon Gray from Facebook noted they add 10TB a day).   But, as this great roundup of Hadoop World points out, while Hadoop gets the press for handling petabytes of data , Mike Olsen (CEO of Cloudera) noted, the fastest growing area of users are working with clusters smaller than 10TB and over half of the Hadoop clusters were under 10TB in size.

Four Square: A Platform for Growth with an ecosytem built on top of data that exists in the real world

As an augmented reality enthusiast it is not hard to guess that one of my favorite platforms for growth is Four Square.  See Dennis Crowley’s keynote at Web 2.0 Expo here.  The Four Square API has been available to developers since November 2009,  and there are already a number of  interesting applications, and there will be many more to come.  The screen shot above is of geopollster – see the gallery of Four Square apps here.

@dens tweeted recently  “Politics + @Foursquare = @GeoPollster” http://geopollster.com <- I love love love that people are using 4SQ to think about election tools

As Kati London pointed out in her keynote, Four Square is the “kind of augmented reality that is aimed at shifting or changing a person’s social reality, e.g. the mayor badges in Four Square that change my relationship to the people and the place I am in, and augment engagement and reputation through socially driven consumer tie ins.” We are already see augmented reality developers beginning to work with the Four Square API – see here, Foursquare + Augmented Reality + Virtual Graffiti = ARstreets.

As augmented reality development tools mature, Four Square will, increasingly, become an important platform for creative AR developers interested in integrating the power of this platform for augmented engagement and reputation with “device aided augmented reality that can shift visual experiences of situated geolocal experiences.” With the Qualcomm vision based augmented reality SDK now available for download, and Wave in a Box soon? to be released, and an ARWave client working on Android (almost!), I have been exploring the Four Square API in my non existent spare time!!

The Four Square API also offers some interesting possibilities for exploring games that take the complex economy of Four Square – not personal data but aggregates of behavior, as their subject matter (for more on this see my conversation with Kevin Slavin later in this post and in an upcoming post).

I took this picture of Dennis at Where 2.0, 2009 at the beginning of Four Square’s phenomenal growth (they are at 4 million plus users now).

Pachube (Patch-Bay): a web service for storing and sharing sensor, energy and environmental data

Eighteen months ago, I interviewed Usman Haque (architect and director, Haque Design + Research) and founder of Pachube – see Pachube, Patching the Planet.   Usman pointed me to this wonderful evocative image from T.R. Oke’s book, “Boundary Layer Climates” (original photo source Prof. L. E. Mount’s The Climatic Physiology of the Pig).  “It’s the same piglets, in the same box, but on the right hand side the temperature has been increased. This small change in how the space is “programmed” has dramatically changed the way the ‘inhabitants’ relate to each other and how they relate to their space.”

The Challenge of Connecting people and environments.

At Web 2.0 Expo, I got the opportunity to talk with Usman Haque again.   Pachube, is becoming an established platform now, Usman explained.  They have a development team of eleven and robust back end.  And, they will now be spending some more time on the front end, including a redesign of the website, making “it a lot easier to widgetize the entire website so that you will be able to take almost any element and embed that into your own website.” And, as Usman mentioned in his presentation, they are working on an augmented reality interface, Porthole, for facilities management and, “as a consumer-oriented application that extends the universe of Pachube data into the context of AR – a ‘porthole’ into Pachube’s data environments..  Usman is also contributing to the AR standards discussion and on the program committee now for the W3C group on augmented reality.

Click to enlarge the image above from Chris Burman’s paper for the W3C, Portholes and Plumbing: how AR erases boundaries between “physical” and “virtual”

Pachube, is sometimes described as the Facebook for Data or an analogy Usman prefers, a Twitter for Sensors.  At Web 2.0 Expo, I had an amazing opportunity to hear from Twitter and Facebook about their strategies as platforms for growth.  This gave me lots of fuel for questions about Pachube’s approach to developing their platform.  Simplicity was a theme that Facebook  and Twitter both affirmed as a key.  One of Pachube’s challenges will be to deliver ease of use, and the equivalent of Facebook’s “like” and  Twitter’s “follow” to gain mass appeal.

Here is a brief excerpt from my upcoming conversation with Usman:

Tish Shute: So as a platform you see Pachube as having more in common with Twitter – a Twitter for Sensors. In what ways is Pachube similar to Twitter?

Usman Haque: Well we are the Twitter of sensors, devices & machines in the sense that, really, the API that enables all this communication is important, much more so than the website itself. It is where, basically, most of the millions of our hits actually go, is to the backend. And we’ve now got dozens of applications built on top of the system, a little bit like Twitter’s applications; you know, all the apps are the important part.

But we are actually going to be doing some quite exciting things with API keys that we haven’t really spoken that much about in public. But we have come up with a pretty innovative solution to make almost every resource have granular privacy options on it, now discussed here.

At Hadoop World, Tim O’Reilly also raised some interesting broader questions that are very relevant to Pachube’s vision to “patch the planet”, e.g, the problem of digital identity in the age of sensors? (Smart phones already know their users by the way they walk!) And, “How should we think about privacy in a world where data can be triangulated?”

Usman talked about Pachube’s approach to both the technical aspects of how to build a massively scalable system, and the conceptual aspects of how people connect to each other, and what they might do with these new opportunities to connect environments and sensor data  (see my earlier talk with Usman, Pachube, Patching the Planet, for a detailed explanation of some of the concepts behind Pachube).

I look forward to posting this conversation. Pachube is growing, and Usman always goes beyond the familiar tropes of connecting human and machine intelligence.

2nd Cylinder of Innovation: “Hey Can We Change the World!”

The possibilities for reimagining of the role of data in healthcare produced some of the most powerful “Hey Can We Change the World” moments for me at both Web 2.0 Expo and Hadoop World.  The slide above is from Esther Dyson’s brilliant Ignite presentation, “What you can and can’t learn from your genes?” are here,   Tim O’Reilly also brought up the powerful role real time data analytics can play in improving healthcare in his Hadoop World Keynote.  Also see Alex Howard’s post, 10 Lessons for Gov 2.0 from Web 2.0 for some more great, “hey we can change the world moments” at Web 2.0 Expo.  The keynote from Lukas Biewald of CrowdFlower and Leila Chirayath Janah of Samasource (screen shot below) in particular, is a provocative exploration of the future of work in the new ecologies of human and machine intelligence.

Changing the World When Our Lives Are Increasingly Shaped by Forces Invisible To Us?

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Mike Olsen, CEO of Cloudera, noted that “the largest area of data growth does not come from humans interacting with machines; rather, it’s from machines interacting with each other” (see here in Minor Technical Difficulties).   One of the most interesting presentations at Web 2.0 Expo was Kevin Slavin’s, “Loitering on the Motherboard,” which, as Tim O’Reilly pointed out in his keynote at Hadoop World, is a talk that raises all kinds of questions about a system where big players are gaming the data for their own ends.

Kevin Slavin, a founder of Area/Code, notes the operating system of our mortgage, life insurance, the operating system of currencies and gold is now governed by machine to machine intelligence and algorithimic economies outside of human cognitive processes.  The markets are now legible only to bots in an algorithmic arms race with bots surveilling bots, and throwing off false information in a bid for counter-surveillance.  He showed some slides of the eery but beautiful visualizations of traces of the trading bots created from the Nanex API.

The screenshot above is from the Nanex: Crop Circle of the Day – Quote Stuffing and Strange Sequences.  “The common theme with the charts shown on this page is they are all generated in code and are algorithmic. Some demonstrate bizarre price or size cycling, some demonstrate large burst of quotes in extremely short time frames and some will demonstrate both…” This one is a zoom of the NSDQ “Wild Thing.”  Wild price/size repeater from NSDQ running at 1,000 quotes per second, effecting the BBO along the way (I love the great names Nanex gives the different patterns and traces produced by the trading bots).

Nanex supplies a real-time data feed comprising trade and quote data for all US equity, option, and futures exchanges. They have archived this data since 2004 and have created and used numerous tools to “sift through the enormous dataset: approximately 2.5 trillion quotes and trades as of June 2010.” May 6th 2010 (day of the flash crash), had approximately 7.6 billion trade, quote, level 2, and depth records.

Kevin points out that our lives are being shaped by criteria invisible to us and the old hackneyed tropes of machine to machine intelligence such a robots reading HUDs in English are long worn out.  The latter point is, perhaps, something for us augmented reality geeks absorbed in ideas of “making the invisible visible” to chew on.

Changing a world shaped by forces that are, increasingly, invisible to us presents a huge challenge.

But I had the glimmer of a, “Hey Can We Change the World” moment, when I attended Kevin Slavin founder of Area/Code’s presentation and had a conversation with him after his talk.  Could games take these complex economies as their subject matter?  The economies of  Farmville and games like WoW are not opaque at all, and these are environments with complex economic behavior, “where you can actually have enough data to understand what it is” – “it’s not so much about personal data.  It’s more about, like, aggregate behaviors.” “Games that can really model those, and play with those, and take those as the subject the way that Monopoly takes Monopoly as a subject could be really interesting.” Kevin made many fascinating points – more to come on this topic.

Photo by James Duncan Davidson, of Kevin Slavin speaking at Web 2.0 Expo NY, 2010, from the O’Reilly Conferences Flickr stream

Here is the beginning of our conversation:

Talking With Kevin Slavin

Tish Shute: You began your talk today about visibility and where some of the algorithmic masters of disguise went to work, after they had solved the math behind stealth bombers.  I thought perhaps you were leading into ideas about a reverse surveillance society.

But you surprised me, as I felt you made visibility itself kind of a non-issue by the end of your presentation and that counter surveillance became basically a time and speed issue.  Now I am not sure quite how to imagine a counter-surveillance society, something I try to think about…

Kevin Slavin: Well, let’s see.  There’s a couple ways to think about it.  I think one point is just that when we talk about counter-surveillance, we usually locate that as something that comes from  the bottom up, something that comes from the population. Think about the way the plane spotters discovered the CIA black rendition flights.

I think in general, when people talk about counter surveillance, or sousveillance, they imagine it as an inversion of the traditional relationship between the people and the state.

But that’s what’s interesting. What’s happening now, is that there are forms of surveillance and counter-surveillance that are in play beyond any human perceptual horizons. These forms are at their most sophisticated in financial services, in the markets.

If you were a bot, and could read the market legibly (which humans cannot), what you would see, effectively, are bots that are surveilling bots. Then you have bots that are throwing off false information in a bid for counter-surveillance. Many of the bots are, themselves, surveilling other bots; each one of them is trying to figure out what all the other ones are going to do. In essence, it’s an algorithmic arms race, and game theory has become concrete, since the theories are code, the code is action, and the action affects, let’s say: your mortgage.

And so, basically what you have is you have this series of algorithms that are all looking to discern each other, while also trying to prevent themselves from being discerned. I think of the tunnels under the trenches in WWI, tunnels to surveil the trenches, and then, later, tunnels to surveil the tunnels. There’s a few examples of this kind of thing.  But It’s especially strange when it’s computer code, and at the magnitude we’re seeing today.

All of it, as noted in the talk, accounting for 70% of all the trades in the market. 70% of the market trades are never touched by human hands or even seen by human eyes; they don’t move through a conventional cognitive process.  And that’s why you get things like the Credit Suisse algorithm, it was buying, selling 200,000 shares of stocks to itself over and over and over again. It was a bug and it slowed the market to a crawl.

Credit Suisse was fined, in essence, for failing to control an algorithm. Maybe that’s the first time an algorithm was treated like a human, in a way. As if the algorithm broke the law, and Credit Suisse was responsible for letting it do so. For me, that feels like a threshold event.

It’s not that humans never made mistakes when trading on the market. But when algorithms err, they err with magnitude.

The idea that we now have bugs in the United States market economy is really worth looking at.  If Apple can’t keep code bugs from the most simple iPhone apps in a closed and regulated ecosystem, I’m pretty certain we’ll have a lot more Credit Suisse type bugs in the future.

And that will be pretty interesting. There will be viruses, and the operating system they will operate on will be the operating system of the United States. The operating system of your pension, your house, your life insurance. The operating system of currencies and gold.

Tish Shute: I was hard-pressed by the end of your talk to think of like, “Well, what would be the equivalent of, sort of a people’s uprising to create a better fairer society in this kind of world where, really, the things that affect the key aspects of lives most are going on beyond human perception at an algorithmic level?”  But you made a pretty radical suggestion at the end…

Kevin Slavin: Well I think increasingly the markets have become delaminated from anything meaningful. First from goods, then from fundamentals, and now finally from homo sapiens. So that’s hard to fight.

It’s the race towards abstraction that makes it impossible to simply “resist.” The latest version in the long series of fiscal catastrophes was based on Wall Street finding goods that could be rolled up and sold with false valuations, but goods that would take a long time to fail. Mortgages are handy like that. It’s the tradition of extending the abstraction as long as possible, until finally the bill arrives and the banks fail. I don’t know if that’s something to rise up against or not. It’s like a rally against evil.

But really, I think the point is that it won’t be the people that rise up. It will be the financial services themselves that rise up. They’ll just detach completely.

That was harder to do with cotton or with wheat, with simple futures; they keep financial services tied to the ground.  So what we’re doing is creating increasingly complex financial instruments that are further and further removed from anything you can touch.  Like the way a mortgage is abstract. But, of course, the bottom line is that at the end of that mortgage lies someone’s home.

It’s said that Wall Street is now moving onto life insurance, because that’s going to take even longer to fail.  They’re doing the exact same thing. The word is that they are rolling up CDOs made out of crap life insurance policies, same way they rolled them up with crap mortgages a few years ago.

And those will probably take, I don’t know, 15 or 20 years to unwrap and unravel.  But what you see in the meantime, is that they are looking for things that are increasingly abstract, intangible, removed as far as possible from the experience of everyday life.

So maybe this is good. Maybe that’s financial services rising up. Lifting off. I think best case scenario now is that they actually leave humans alone altogether.  That, someday, they are just trading, effectively, completely arbitrary goods, the stocks could be anything at all, maybe for crops that no longer exist, and I’m just saying that then these bots would no longer affect what we do and what we are, it would just be a robot casino, an invisible paradise in the air.

People are the platform: How Games Can Be Engines of Innovation in Our Lives

See the video of Games that Know Where We Live here (screen shot above)

Kati London, Senior Producer, Area/Code, in her keynote showed how games that know where we live can shift players perspectives – from device aided augmented reality that can shift visual experiences of situated geolocal experiences to a kind of augmented reality that is aimed at shifting or changing a person’s social reality, e.g. the mayor badges in Four Square that change my relationship to the people and the place I am in, and augment engagement and reputation through socially driven consumer tie ins.

Area/Code has recently developed two games for the Knight Foundation that take people as the platform.  Macon Money, uses very simple games dynamics (for more see the video of Kati’s keynote) in a game designed to help “Knight’s continuing efforts to support revitalizing Macon and creating a vibrant college town.”

The other game that Area/Code has designed with the support of the Knight Foundation  is for the Biloxi and Gulf Coast community, a game called Battlestorm.  “The game’s purpose is to increase awareness about natural disasters and change the way people prepare for them.”

3rd Cylinder of Innovation: Build products, business models and entire industries.

Glympse – real-time, private location tracking

Julianne Pepitone, Yahoo! Finance, nailed the essence of Web 2.0 Expo, NYC, this year in her post, Web 2.0 Expo startups are big on neighborhoods, storytelling.  She writes:

“At the Web 2.0 Expo in New York City this week, executives from big sites like Facebook, Twitter and Pandora all spoke about industry trends. But the showcase of 27 startup tech companies stole the show.”

Listen carefully to Tim O’Reilly and Fred Wilson, Union Square Ventures, question their picks from the startup showcase at Web 2.0 Expo.  Also see this video of Fred and Tim discussing their conversations with all the start ups.  This  is one of the clearest public windows onto both how to present your company to VC, and how to figure out what are the most important questions for you as an entrepreneur  building a business in a world of data.

Glympse successfully pitches their “jet pony” strategy for a location based business, and is Fred’s pick.  They hold up well under pressure and answer Tim and Fred’s hard questions about how their start up will not get overtaken by an encumbent player with resources and market share before they can gain traction.   food52 responds to Tim’s probing about their strategy for business data analytics that he points out are vital if they want to survive with the small margins of ecommerce.  There is a list of all the participants in the start up showcase in Brady’s post here. hour.ly was the audience pick.

Shazam for Faces!

My favorite start up was a biometric service doing face, iris, and finger print matching, Tactical Information Systems.

Tim and Fred also liked them, and they have an interesting discussion about the merits or not of approaching your platform through a narrow first application as Tactical Information Systems are with WanderID -  an application to help identifying lost Alzheimer patients.  As Fred pointed out, they are potentially the Shazam for faces, so why start so small?

I  had asked TIS the same question when I met them in the “speed dating” session.  This is just their first toe in the water as they are a two person company at the moment. Their vision for their platform is big.  Mary Haskett and Dr Alex Kilpatrick, the founders of this quintessential jet pony for the algorithmic economies in the sky, are not only a partnership with the credentials to do a  Shazam for faces – see their bios here, they are the people I would want to be running a Shazam for faces!  They really get the consequences of living in a world of data – check out Dr Kilpatrick’s absolute killer Ignite talk, “Defeating Big Brother.” (screenshot below)

How Can Augmented Reality Add Value to the Real Time Internet/Data Operating System?

planefinder.net – an augmented reality app that lets you find information about planes by pointing your phone at the sky, “including flight number, aircraft registration, speed, altitude and how far away it is” (via MacLife).

The new opportunities in the algorithmic economies in the sky were center stage at Web 2.0 Expo and there are some interesting AR apps for the real time internet/data operating system emerging, like planefinder.net.  But Augmented Reality was still pretty low profile at Web 2.0 Expo (except that NVidia augmented reality demo attracted a lot of attention at the sponsors expo).  However, everyone working in the emerging industry of AR should recognize that apps big on “neighborhoods and story telling” are heading right up the AR street, and that platforms like Four Square and Pachube present enormous opportunity to explore the possibilities of AR.  And if augmented reality enthusiasts are not already paying attention to real time data analytics, and Hadoop, they should be (see this post for an excellent round up on Hadoop World).

At Hadoop World, Tim O’Reilly referenced the great tagline from the  IBM commercial:

“Would you be willing to cross the street — blindfolded — on data that was five minutes old? Five hours? Five days?”

As I have noted in several earlier posts – see here and here for starters,  we are just seeing the tools  for developing near field, vision based, mobile, social AR become widely available to developers, so there should be a new level of AR apps emerging through 2011.  There is a wonderful discussion in the comments of this post by Mac Slocum, “How Augmented Reality Apps Can Catch On,” between Mac, Raimo one of the founders of Layar, and Chris Arkenberg on what constitutes a platform for growth for augmented reality.

Mac’s post, the comments and Chris Arkenberg’s post on the latest edition of the Gartner Hype Cycle, that rather curiously placed Augmented reality almost at the peak of inflated expectations. really got me excited about exploring an idea I have been thinking about for a while, which is to get the AR community to discuss the Points of Control map.    See my discussion with Chris Arkenberg here, Platforms for Growth and Points of Control for Augmented Reality. The recording of  John Battelle’s and Tim O’Reilly’s webcast on Points of Control is posted here.

The interactive Points of Control map is an amazing tool to think with! Check it out in movements, territory and movements, acquisition mode.  There is a competition for the most interesting comment and most interesting acquisition suggestion.  The prize is a ticket to Web 2.0 Summit!

What is the Future of Social?

The recent “defection” from Google to Facebook – see Lars Rasmussen, Father Of Google Maps And Google Wave, Heads To Facebook,  is as MG Siegler of TechCrunch points out, “the biggest one since Chrome OS lead Matthew Papakipos made the same jump in June” (TechCrunch also notes “current Facebook CTO Bret Taylor was heavily involved in the launch of Google Maps”).

These moves have drawn my particular attention as did Bret Taylor’s response in his conversation with Brady Forrest at Web 2.0 Expo to Brady’s question, “How soon until we get the Facebook firehose?”

If you have been reading Ugotrade you already know how important I think an open, distributed, standard for real-time communications such as the very innovative Wave Federation Protocol could be for AR development  -  see ARWave and my presentation at MoMo13, Amsterdam last year, The Next Wave of AR: Mobile Social Interaction Right Here, Right Now!

The anticipated release of  Wave in a Box, has raised hopes in the developer community that  WFP will soon become easier to work with, and hopefully more widely adopted.  Like many others, I wonder what will happen to Wave in a Box now?

But the innovation of Wave is deep and broad (and as many have pointed out hugely ambitious).  Perhaps the boldest attempt yet to innovate both at the low level of architecture (where Google is so powerful) and at the high level of the Mark Zuckerberg, “big idea,” which as Tim O’Reilly notes is, “What is the future of social?” MG Siegler noted Facebook Groups Is Sort Of Like Google Wave For Human Beings.

But I deeply hope that the open, distributed standard part of the Wave big idea is not lost in the mix here.

Fourth Cylinder of Innovation: Keep the Ecosystem Going, Create More Value than You Capture

The Points of Control map is interactive, so please click here or on the image above for the full experience.

Tim O’Reilly points out that there is a worrisome dark side to the Points of Control Map – see Tim’s keynote here.  To paraphrase some or his points:

There are companies on the map that are forgetting to think about creating a sustainable ecosystem.  Rather than growing the pie, they are trying to divide up the pie and that threatens to cause the fourth cylinder of innovation to misfire.  This fourth cylinder is essential to the ecosystem.

Tim O’Reilly looks back to the lessons of the personal computing industry which was incredibly vital and creative, and lots of people made money until a couple of big players “sucked all the air out of the ecosystem” and innovation had to go elsewhere.

The Power of Platforms is to create value not just for your company but for other people.   Create value for yourself by creating value for other people.  Tim O’Reilly used the wonderful example of  Henry Ford inventing the weekend so that there would be enough people with time and money to buy his mass produced cars.  Think about building the ecosystem that will support the future your are going to build.  Grow the pie rather than cut up the pie.  This will be the vital fourth cylinder of innovation in a Web Squared world.

Tim O’Reilly has long proposed that  Web 2.0 is all about harnessing collective intelligence,  But as Gartner predicts, “By year end 2012, physical sensors will create 20 percent of non-video internet traffic.” Yet another previously unevenly distributed future is going mainstream, and if you haven’t read it already, now is the time to read this paper by Tim O’Reilly and John Batelle, Web Squared: Web 2.0 Five Years On.

The Consequences of Living in a World of Data

To bring this very long post to a close!  Here are just a few of the key questions re The Consequences of Living in a World of Data that Tim O’Reilly raised during his keynote for Hadoop World:

“How would we solve the problem of digital identity in the age of sensors? (Our smart phones are able to know their users by the way they walk – their gait!)

“How will we input data when our devices are smart enough to listen on their own?”

“How should we think about privacy in a world where data can be triangulated?”

“We are moving to a world in which every device generates useful data, in which every action creates information shadows on the net.”

“Shouldn’t we regulate the misuse of data rather than the possession of it?”

“How do we avoid a data arms race?”

“Create more value than you capture.”

The Points of Control map is interactive, so please click here or on the image above for the full experience.

Today at 4pm EST, 1pm PDT John Battelle and Tim O’Reilly will discuss the Points of Control map and The Battle for the Internet Economy in a Free Webcast:

“More than any time in the history of the Web, incumbents in the network economy are consolidating their power and staking new claims to key points of control. It’s clear that the internet industry has moved into a battle to dominate the Internet Economy.

John Battelle and Tim O’Reilly will debate and discuss these shifting points of control as the board becomes increasingly crowded. They’ll map critical inflection points and identify key players who are clashing to control services and infrastructure as they attempt to expand their territories. They’ll also explore the effect these chokepoints could have on people, government, and the future of technology innovation.”

I’ve been wanting to start a discussion on the  Points of Control map in the Augmented Reality community for a while now, and Chris’ recent post on the latest edition of the Gartner Hype Cycle, “Is AR Ready for the Trough of Disillusionment?” and this post by Mac Slocum, “How Augmented Reality Apps Can Catch On,” and the conversation in the comments between Mac, Raimo (one of the founders of Layar), and Chris, all prompted me to get a conversation started…(see below for all that followed!).  Chris put me on the hot seat back in June when he did this very generous interview with me on Boing Boing, so it was time to turn the tables.

Tim O’Reilly, in his  keynote for Web 2.0 Expo, pointed out there is both a fun and a dark side to the Points of Control map.  There are companies on this map, he noted, that rather than “growing the pie,” are trying to divide up the pie, and they are forgetting to think about creating a sustainable ecosystem. I expect the conversation between Tim O’Reilly and John Battelle to dig deep into this Battle for the Internet Economy.  If, like me, you have another engagement at the time of the webcast, you can register on the site to receive the recording.

AR is still too young to figure in the battles of the giants, but there will be a lot to be learned from this conversation.  And, The Points of Control map is good to think with from the POV of AR in many ways.  As Chris Arkenberg observed:

“When I look at this map, the points of control map, it’s really interesting to me, because what it says to me with respect to AR is each of these little regions that they have drawn out would be a great research project. So every single one of these should be instructive to AR.

In other words, we should be able to look at social networks, the land of search, or kingdom of ecommerce, and apply some very rigorous critical thinking to say, “How would AR add to this engagement, this experience of gaming, or ecommerce, or content?”

Looking at each of these individually and really meticulously saying, “OK, well yes, it can do this but how is that different from the current screen media experience, the current web experience that we have of all these types of things?”   You know, how can augmented reality really add a new layer of value and experience to these? And I think that process would really trim a lot of the fat from the hopes and dreams of AR and anchor it down into some very pragmatic avenues for development.  And then you could start looking at, “Well, OK, what happens when we start combining these?” When we take gaming levels and plug that into the location basin, as you suggested.”

Chris Arkenberg is a technology professional with a focus on product strategy & development, specializing in 3D, augmented reality, ubicomp and the social web. He uses research, scenario planning, and foresight methodologies to help organizations anticipate change and adopt a resilient and forward-looking posture in the face of unprecedented uncertainty. His personal work is collected at urbeingrecorded, and his professional profile is here.

He is also one of the founder/organizers of AR DevCamp which is currently scheduled for Dec. 4th (somewhere in SF or The Valley!)  Chris said, “No further details atm (still trying to find a venue and get sponsors) but please direct people to http://ardevcamp.org for upcoming information.”

Talking with Chris Arkenberg

Tish Shute: I know some people thought the positioning of AR by Gartner near the peak of the hype cycle was misguided, and based on a very narrow understanding of AR as used in marketing apps. But reading your post I thought you made a lot of good points.

Chris Arkenberg: It’s tracking hype, right? It’s not necessarily tracking the growth of the technologies or their maturation so much as it’s tracking the general attention level. And what’s interesting to me is that tends to affect the amount of money that goes into those technologies.

Tish Shute: I was particularly interested in your post because I have been writing a post about two recent O’Reilly events in NYC, Maker Faire, Web 2.0 Expo, and then Hadoop World, where Tim gave a very interesting 45 minute keynote.   AR was pretty low profile at all three events.   But the NVidia augmented reality demo attracted a lot of attention at the sponsors expo, and Usman Haque, Founder of Pachube announced in his presentation, they are working on an augmented reality interface for Pachube called Porthole, its designed for facilities management and, “as a consumer-oriented application that extends the universe of Pachube data into the context of AR – a ‘porthole’ into Pachube’s data environments.. “  Usman also mentioned, when I talked to him, that he is contributing to the AR standards discussion and on the program committee now for the W3C group on augmented reality.  For more on this standards discussion and the Pachube AR interface, see Chris Burman’s paper for the W3C, Portholes and Plumbing: how AR erases boundaries between “physical” and “virtual.”

I think pioneers in the augmented reality commmunity should pay attention to these wider conversations about the Battle for the Internet Economy, and the exploration of the  “Platforms for Growth” theme at Web 2.0 Expo is very important- this is a course also a nudge to read my upcoming post on these O’Reilly events!

Also I have another project I have been chewing on that I would like to talk to you about.   I want to start an AR conversation about the wonderful Points of Control map produce for Web 2.0 summit by John Battelle. [ Note there will be, "Battle for the Internet Economy" free Web2Summit webcast w/ @johnbattelle & @timoreilly Wed 10/27 at 1pm PT http://bit.ly/b46cmb #w2s]

Up to this point, understandably given the immaturity of the technology, AR has little role in the “Battle for the Internet Economy.”  But this doesn’t mean that the map isn’t good for AR visionaries, enthusiasts, entrepreneurs, and developers to think with.   And both you and Tim have pointed out the potential for AR to leverage the giant data subsystems in the sky.   I have to say the positioning of Cloud Computing on the brink of heading down into the trough of disillusionment in this recent rendition of the Gartner Hype Cycle seems ridiculous!

Cloud Computing is already ubiquitous hardly seems credible that it is headed for a trough of disillusionment!

Chris Arkenberg: Yeah, it’s ubiquitous so why even talk about it when it’s your fundamental infrastructure?

Tish Shute: Yeah and I seriously doubt it is imminently headed for a trough of disillusionment….and this brings me back to the Points of Control Map which as John Batelle points out, “aims to identify key players who are battling to control the services and infrastructure of a websquared world” in which the “Web and the world intertwine through mobile and sensor platforms.”  This instrumented world, of course, creates a great deal of opportunity for augmented reality. Have you seen that, that points of control map?

Chris Arkenberg: I think I have, actually.

Tish Shute: There has been much debate about how this intertwining of the web and the world will play out in augmented reality.   Chris Burman points out in his position paper for W3C,  Portholes and Plumbing: how AR erases boundaries between “physical” and “virtual”, that “trying to draw parallels between a browser based web and the possibilities of AR may solve issues of information distribution in the short-term,”  but it must not have a limiting effect in the long-term.   But now we at least have one web standards-based browser for AR thanks to the work of Blair MacIntyre and the Georgia Tech team.  But I think the discussion in the comments of Mac Slocum’s recent post, “How Augmented Reality Apps Can Catch On” is an interesting starting point from which to think about platforms of growth for AR.  I am not sure if I am stretching his meaning but I think Raimo, Layar, is suggesting that what the Point of Control map call the the Plains of Media content is very important to the growth of the fledgling AR industry right now. And I would agree with this, and add that the neighboring terrain of gaming levels will be pretty key as one of my other favorite AR start ups Ogmento hopes to reveal in the near future! But what do you think was most important in this brief but pithy dialogue between you Raimo and Mac?

[The screenshot above is a teaser video the Gary Hayes from MUVEdesign for his upcoming (2011 release date), game called Time Treasure.  See Gary’s blog for more and Gary’s  post from over a year ago on AR Business models.  Thomas K. Carpenter, on Games Alfresco notes, “I think this is a terrific idea and I find it interesting he’s planning this on a tablet rather than a smartphone.”

Chris Arkenberg: The way I took it…And to give a little bit of context, I came from sort of this apprehension of augmented reality as an expression of the existing Internet. So as sort of a visualization layer that allows you to kind of draw out data, and then, with all the affordances of being able to anchor it to real world things.

And my own sort of path has led me to want to really try to understand that and refine it, particularly with respect to the sort of Internet of things and the smarter planet idea of just having embedded systems everywhere. And specifically, what is the value-add for augmented reality as a visualization layer of an instrumented world?

And so that’s caused me to be a bit biased towards that side of AR. And the way I took Raimo’s comment was that he was saying that, “You know, really what we’re interested in is media.” That he was effectively saying that AR for them is really just about that space between the screen and the the world, or between your eyes and the world, and what you can do there.

Certainly I had considered it in the past, but I hadn’t really focused on it or assumed that it was a priority as a business model. And so he kind of reminded me that, actually, there’s a lot of entertainment applications. There’s a lot of, obviously, advertising and marketing applications.
And so I felt that I was being a little narrow in my focus…

Tish Shute: Yes this comes to the heart of what I am interested in about the role AR can play in opening up new relationships to the world of data that we live, not just making it more accessible and useful to us when and where we need it, but AR as a road to reimagining  it..

Have you seen any interesting work yet to explore these great data economies in the cloud through AR. I mean can you think of any others – there is planefinder.net but others?

Chris Arkenberg: I’ve seen a few just sort of skunk works type applications that people have been playing around with, again, to try and reveal things. One of them was similar to the aircraft, but it was more for military use and being able to identify things of interest in the sky. I’ve seen a couple other for navigation, so being able to identify mountain peaks on a visual plane, for example, but this isn’t so much about revealing an instrumented world.

Tish Shute: Yeah, I think that was from the Imagination right? I know that’s an interesting one. Usman at Web 2.0 Expo, in his presentation, mentioned the work Pachube is doing on an Augmented Reality interface. I interviewed Usman again as my last long interview with him was nearly 18 months ago now and Pachube is well on the way to becoming the Facebook of Data or the analogy that Usman prefers – the Twitter of sensors!

Chris Arkenberg: Hmm, interesting.

Tish Shute: And to go back to your comments on Augmented Reality not getting caught in some of the traps that have made virtual worlds lose relevancy I think that is vital that AR developers understand the strategic possibilities of key points of control in the internet economy because the isolation and Balkanization of virtual worlds were certainly a factor in their rapid slide into the trough of disillusionment – although many would argue that a fundamental flaw in the kind of virtual experience that Second Life and other virtual worlds constructed was really the fatal flaw (see James Turner’s interview with Kevin Slavin Reality has a gaming layer).

But Second Life’s isolation from the other great network economies of the internet was certainly a limiting factor.

Chris Arkenberg: And that’s been exactly my sense, and I’ve, over the years, tried to encourage development in that direction for virtual worlds. I did work, through Adobe, to help develop Atmosphere 3D back in the the early 2000’s. And we did a lot of work to try and understand the marketplace and the specific value-add of doing things in 3D over 2D.

And this is kind of why I keep referring back to VR and VW’s with respect to augmented reality, is that with immersive worlds, there was this idea…there was this big rush. Everybody was so excited about it. It was obviously the next cool thing. And everybody wanted to try to do everything in it. You could do your shopping in virtual worlds. You could have meetings in virtual worlds.

Tish Shute: and shopping, yes ..that didn’t work out so well!

Chris Arkenberg: And everybody was very excited in developing these things. And what it really came down it is, “Yeah, you can, but it’s actually a lot better to do those things on a flat plane or in person.” Meeting Place, WebEx, TelePresence – those tools generally do a much better job at facilitating TelePresence meetings than a virtual world does. The same with TelePresent Education. There are only very specific things that both VR and AR are really good at.

And that’s where I find myself with augmented reality right now, trying to really pick through that and critically look at which uses are really appropriate for an AR overlay. And again, I think that’s why the hype cycle is important, because it reflects back this desire that AR is going to be the next big thing – the be-all, end-all of interacting with data in the cloud – and forces us all to take a critical look at why we should do things in AR instead of on a screen.

AR is not going to work well for most things but it’s going to be very good for certain uses. Right now I’m very keen at trying to understand what those things might be.

Tish Shute: I had this wonderful conversation (more in an upcoming post) with Kevin Slavin one of the founders of Area/Code at Web 2.0 Expo and I think some of what he describes about the data brokerages of High Frequency trading have some interesting implications for AR’s role, say, in ubiquitous computing. The trading markets are now pretty much dominated by machine to machine intelligence; machine to machine brokerages. They are basically game economies on the scale that we can barely wrap our heads around where the speed that bots and algo traders can access the network is the key. We really have no clue what is going on until we lose our house…

Kevin was also interviewed by James Turner on O’Reilly Radar. He talked about how much of the interesting work in location based mobile social apps is defined in opposition to the model of Second Life. He also talked to me about how we are seeing “first life” take on the qualities of “second life.” What goes on the trading floor is largely a performance secondary to a more important world of machine intelligence with giant co-located servers and bots fighting for trading advantages measured in fractions of seconds.

He pointed out how we draw on all these tropes from sci-fi movies, these HUDs based on ideas of machine intelligence where the robot talks to the other robot in English through an English HUD!  Many of our current visual tropes for AR are perhaps just as inadequate for the kind of data driven world we live in.

Of course, when you are thinking of having fun with dinosaurs, or illustrated books, or whatever, this is not, perhaps, an issue.  But if you are thinking of augmented reality interfaces as being important in a battle for network economy, and platforms for growth,  how this new interface helps us live better in a world of data is an important issue.

Chris Arkenberg: Now, does that indicate that the UI just needs more overhaul and innovation, or more that the visual interface for those experiences shouldn’t really leave the screen? It shouldn’t move on to the view plane?

Tish Shute: Yes we have a few concept videos that try and explore this ..

Chris Arkenberg: Well, and I think this will happen at the level of human-computer interface. I mean that’s always been its role, in making coherent the sort of machine mind, for lack of a better term, making it coherent to the human mind. So I mean there is a lot of this sort of machine intelligence, the semantic Web 3.0 revolution, where it really is about enabling machines, and agents, and bots to understand the content that we’re feeding them.

But at the end of the day, they, for now, need to be providing value to us human operators. So there’s always going to be a role for human-computer interface and user experience design to make this stuff meaningful.

I mean, if you look at the revolution in visualization & data viz, this is of incredible value because it takes a tremendous amount of data and collates it into a glanceable graphic that you can look at and immediately comprehend massive amounts of data because it’s delivered in a handy, visual way.

So I see that as a fascinating design challenge, how the user experience of the data world can be translated into meaningful human interaction.

Tish Shute: Yeah. And when we see Stamen Design pursuing a big idea in AR, that’s when we might start to rock and roll, right?

Chris Arkenberg: Yeah. In my article, I sort of jokingly suggested that Apple will create the iShades. But, they’ve got the track record of being way ahead of the curve and delivering the future in very bold forms.

Tish Shute: A key part for the battle for the network economy is to bring the complexity of data into the human realm in a way that increases human agency. Kevin suggests that the giant robot casinos of markets should actually lift off into total abstractions as theses machine-driven trades get back into the human realm in ways that are so damaging to our lives – a lost house or job! The notion of a counterveillence society where people have more agency over the important aspects of their lives, health, housing, job (which I discussed with Kevin – interview upcoming) has gotten pretty tricky!

But I think we will begin to see AR eyewear for specific applications (gaming and industrial) get more common fairly soon – possibly as smart phone accessories.

And it is clear that AR is going to be, increasingly,  a part of our entertainment smorgesborg in coming months. Itouch has a camera (although lower resolution), Nintendo’s are AR-ready and many aspects of the AR vision of hands-free spatial interfaces will go mainstream through Natal.

But we are yet to see an app/platform emerge for mobile. Social AR games that turn every bar and cafe and ultimately the whole city into a gaming venue  -although I think Ogmento and MUVE aim to lead the way here! Will an AR company achieve Zynga level success by using the Foursquare, for example?

My feeling is that the lesson of Zynga is pretty important for mobile social AR games. Could Flash social gaming have taken off without Facebook?

Chris Arkenberg: And that’s the real driver. And again, as you mentioned with Second Life, and this was exactly my own sense, is that they stuck to the closed garden model and didn’t get the power of social and collaboration. They attempted to add some of those affordances within the world, but, you know, ultimately most people aren’t in virtual worlds, and most people aren’t using augmented reality. So leveraging the really predominate platforms like Twitter and Facebook and Foursquare, being able to leverage those affordances, that connectivity, into a platform like augmented reality, I think, is really critical. Because again, you get nothing unless you have the masses, unless you have people present.

Tish Shute: In AR research there is a long history of the notion of powerful AR-dedicated devices, but smart phones and tablets are good enough,  and can launch augmented reality into the heart of the internet economy. I think  the elusive AR eyewear will come to us initially as a smart phone accessory for specific apps.  But, for the moment, most AR apps make little attempt to play in the wider internet economy.

Chris Arkenberg: And I think it’s actually much lower hanging fruit, really, to do gaming, marketing, transmedia. Because then you don’t really care about the cloud, or maybe you only really care about a little part of it that your gaming property is addressing. Then it becomes much more about entertainment, and much more about persuasion, and sensationalism. And if you’ve got dancing dinosaurs on your street, great! It’s entertaining, it’s cool, it’s new. That stuff is fairly straightforward.

I keep coming back to this idea of, you know, the instrumented city. What sort of data trails do you get out of a fully instrumented city? So maybe you get traffic patterns, maybe you get geo-local movements of masses, maybe you get energy usage, that sort of thing, all the, sort of heat maps you can generate from a city. But then what good does it do to be able to have that on an augmented reality layer versus just looking at it on a mobile device or looking at it on your laptop?

Tish Shute: Of course the use cases for “magic lens” AR are different from the kind of hands free, 360 view with tightly registered media, that a full vision of AR has always promised. The 360 view is quite a different metaphor from the web and mobile rectangular screens.

Chris Arkenberg: Yes, yes.

Tish Shute: Did you see that great parody of Michael Jackson’s “Beat It” with the iPads versus the iPhones, right?

Chris Arkenberg: Oh, really?

Tish Shute: I tweeted it cos i thought it was quite funny and a little close to the bone!
[laughter]

“ur wanna an ipatch 2 b the new fad?” #AR gets cameo in Twitter, iPads & iPhone’s Michael Jackson-Inspired Parody via @mashable

It is hard to get away from the importance of eyewear when discussing AR!

Chris Arkenberg: Yes, so the hardware, to me, is a big stumbling point right now, or it’s a large gating factor, I think, for realizing what an augmented reality vision could really be like. That it really does need to be heads up. This holding the phone up in front of you is fun to demonstrate that it’s possible, and it’s valuable in some ways…

Tish Shute: And it’s particularly nice in some applications like the planes app, the Acrossair subway app where you hold the phone down and get the arrow, right?

Chris Arkenberg: Yeah, the way-finding stuff I think is really valuable…

Tish Shute: Sixth Sense really caught people’s imagination because it managed to deliver the gesture interface with cheap hardware, even if projection has limited uses (no brightly lit spaces or privacy for example!).

The other important and as yet unrealized part of the AR dream is real-time communications. Many interesting uses cases would require this. As you know that is my chief excitement, along with federation, in the Google Wave Servers for (which should soon be released at Wave in a Box) for ARWave.

Chris Arkenberg: Well my sense of Wave is that it was a ChromeOS protocol that they instantiated, or that they exhibited in the public deployment of Google Wave. That that was a proof of their sort of low level architectural solution. Because, you know, they’ve been rumored to be working on this cloud OS for some time. And so my sense is that Wave is actually one of their core components of that cloud OS, and that it just happened to incarnate for the public in a test run as Google Wave.

Tish Shute: I do hope that Wave In the Box will lower the barriers to entry to people experimenting with this technology. The FedOne server was just way too hard for most people to take the time to set up. Of course, it is the brilliance of the Wave Operational Transform work that also poses problems in terms of ease of use. But Wave Federation Protocol is pretty innovative. And could even play an important role in a real time communications for AR eyewear connected to smartphones. The challenges that Wave takes on re real-time communications, federation, permissions and filters are pretty important ones for AR…

Chris Arkenberg: Especially when you’re trying to federate a lot of permissions and filter a lot of data, which all of that gets even more important when you have a visual layer between you and the real world.

Tish Shute: You got it. Yeah!

Chris Arkenberg: I think that’s really valuable real estate, both for third parties that want to get access to your eyes, as well as for you, as the user, who still needs to navigate through the phenomenal world and not be occluded by massive amounts of overhead data.

Tish Shute: Yes, I am sure Google has big plans for the next level of cloud computing and Wave looks at some key challenges. I suppose federation poses some key business problems. I think it was Michael Jones who said to me that it was a bit like socialism in that you have to be willing to give something up for the greater good.

Perhaps federation does not present enough appeal because of its challenges re business models?

Chris Arkenberg: Well, I wonder. I mean there’s got to be some value for their ad platform as ads are moving more towards this personalized experience. Advertising is becoming less of a shotgun blast and more of a very precise, surgical strike. So being able to track user data to such a fine degree to mobilize the appropriate ads around them wherever they are, on any platform, is certainly very valuable to Google and their ad ecology.

Tish Shute: Many people have high hopes that HTML 5 by lowering the barrier of entry for  browser style AR could also pave the way for some interesting AR work..

Chris Arkenberg: Well, as much as I would hope that all the different players are going to come together and establish some shared set of standards, really, what’s happening is it’s a rush to the finish line to be the first…to get the most penetration in the marketplace so that Layar, for example, can say, “It’s official. We’re the platform.” And then the consolidation that will follow, where the Googles and the other big players like Qualcomm say, “OK, it’s mature enough. We’ll start buying up all the smaller companies.”

And that’s where the real challenge is right now is that there are no standards. It’s such an immature technology that you have a lot of different players trying to establish the ground rules. And again, this is one of the challenges that faced public virtual worlds, is that you had a lot of different virtual worlds that weren’t talking to each other in any particular way, and that they each had their own development platform. And so you end up with a very fractured ecosystem or set of competing ecosystems, which is kind of what’s happening with AR right now, where a developer has to choose between a number of different new platforms or hedge by deploying across multiple platforms. Basically, the web browser wars are set to be recapitulated by the AR browsers.

Among them, Layar and Metaio seem to be getting the most traction. But there’s still not a really strong case for a unified development ecosystem to emerge.

Tish Shute: So a discussion of ecosystem development brings us back to the Points of Control Map I think. So what do you see as key points of interest for AR developers to watch in the Points of Control Map? And where do you want to sort of put your bets, right? We are still really waiting for mobile social AR to emerge into the mainstream.

Chris Arkenberg: Yes. And that’s primarily the shortcoming of the hardware itself, but also of the accuracy of current GPS technology. That’s another kind of gating factor, because again, AR wants to be able to express the data within a distinct place or object.

So in a lot of ways, other than kind of what we’ve allowed for the broader entertainment purposes, for AR to really work, there needs to be more resolution in GPS location. So for it to be truly locative…because it’s OK to tell Foursquare that you’re in Bar X. But if you want to be able to draw data directly on a wall within that bar, or do advertising over the marquee on the front, you need more factors to accurately register those images on a discreet location. So that’s another, sort of, aspect of the immaturity of AR, is that it’s still very hard to register things on discreet locations without employing a number of diverse triangulation methods.

Tish Shute: Right. The mobile AR games we see at the moment are really just faking a relationship to the physical world unless they rely on markers or some limited form of natural feature recognition which is really just a more sophisticated form of markers. But the Qualcomm SDK does offer some opportunities to tie AR media to the world more tightly as does the Metaio SDK. But in terms of a mobile social AR game that could be like the Cape of Zynga to FourSquare in Location Basin [see the Points of Control map]… We haven’t seen anything close yet.

AR should be able to bring the check-in mode to any object in our environment.

Chris Arkenberg: Yes, yes. And that’s actually one of the early interests I had in the notion of social augmented reality. I wanted a way to tag my community with invisible annotations that only certain people could read, and found pretty quickly that that’s very difficult to do. I mean you can kind of do some regional tagging, like on a beach, for example, but if you wanted to tag the bench that was on the cliff above the beach, it’s very difficult to do that using strictly locative reckoning.

There’s all sorts of really cool social engagement that can be revealed when people are allowed to attach things to the world around them, to the streets they normally pass through, or the points of interest that they normally engage in. To be able to author on the fly on the streets and attach it discreetly to an object effectively.

Tish Shute: And yes we do have all kinds of markers and QR codes. But Erick Schonfeld of Tech Crunch made a good point that QR codes: “Until QR code scanners become a default feature of most smartphones and they start to become actually useful enough for people to go through the trouble to scan them, they will remain a gee-whiz feature nobody uses.”

Chris Arkenberg: So again, this gets back to competing standards and who gets access to the phone stack, the bundle. Who gets the OEM deal…?

Tish Shute: Yes, the battles for the networks on the Handset Plains are pretty important for AR!
[laughter] I think Layar have made some smart moves on The Handset Plains.

And there are a lot of acquisitions of nearfield technology to look at.  If I remember rightly Ebay bought the Red Laser tech from Occipital – now there’s any interesting company. Their panorama stuff rocks!

Chris Arkenberg: Right. There’s a lot of nearfield stuff that’s supposed to hit all of the major mobile platforms in the next year or so.

I mean I think where this is heading, in my mind, is basically smart motes. You know, little nearfield wide-range RFID’s that are the size of a small, tiny square that you could attach to just about anything and then program it to be a representative of your establishment or of an object, that then you can start to tag just about anything. I mean you can’t rely on geo to do it, but if you have a Nearfield chip there that costs maybe like two cents to buy in bulk, and you can flash program it, then you can start to attach data to just about anything.

Tish Shute: Yes ‘cos some things still remain very difficult for near field image recognition technologies like Google Goggles.

Chris Arkenberg: Well, if your phone can interrogate for Nearfield devices, and it detects a chip in its near field, it can then interrogate that chip. The chip may contain flash data on itself, or it may contain the local server in the establishment, or it may go to the cloud and get that data back.

Tish Shute: Yes there is moverment from the top and open source hardware like Arduino has created an opportunity for all sorts of creativity with instrumented environments.  And the handheld sensors in our pockets – our smart phones create a lot of opportunity for bottom up innovation too.

Chris Arkenberg: I mean that’s my guess. If you look at what IBM is doing with their Smarter Planet initiative, they’re partnering with a lot of municipalities, and obviously with a lot of businesses and their global supply chains.

But they’re basically working with municipalities and all these stakeholders to instrument their territory, their business, or their city, as it were. So they’re working to provide embedded sensors and the software necessary to read them out and run reports & viz. And presumably that software can extend to include some sort of mobile device to interrogate the sensors and read the data.

That’s kind of a top-down approach of a very large global company working with top-down governance bodies to do this. Simultaneously you have the maker crowd experimenting with Arduino and such to build from the grassroots, the bottom up approach.

And that’s primarily gated by the amount of learning it takes to be able to program these devices, to be able to hack them. Typically, the grassroots creators who make these devices don’t have the luxury of very large budgets to make things highly usable and Wizywig.

So the bottom up community is a sandbox to create tremendous amounts of innovation, because they are unconstrained by the very real financial needs of the top down innovators. And so you get a lot of fascinating innovation, a very rich ecology from the bottom-up approach, but you don’t get a lot of wide distribution. But that does filter up to and inform the top down approach that has a lot more money to put into this stuff. And it ultimately has to respond to the needs of the marketplace.

I mean if there’s an answer to the question of whether something like AR will succeed through the bottom-up grassroots approach or the top-down industry approach, I would say it would be both. That handsets will be hacked to read the bottom up innovations of the maker community, and handsets will be preprogrammed to read the top down efforts of the IBMs of the world.

Tish Shute: Yes but i have to say it is very time-consuming hacking phones (I have just seen a few days suck up in this myself so that I could upgrade my G1 to try out the new ARWave client!). I mean Android has obviously been the platform of choice because of openness but the business model of iPhone and its market share in the US sure make it important for developers.  It’s like you don’t exist if you don’t have an iphone app for what you are doing.

Chris Arkenberg: Yeah, and that’s the challenge, because at the end of the day developers prefer not to work for free and a solid, reliable mechanism to monetize their efforts becomes very appealing.

When I look at this map, the points of control map, it’s really interesting to me, because what it says to me with respect to AR is each of these little regions that they have drawn out would be a great research project. So every single one of these should be instructive to AR.

In other words, we should be able to look at social networks, the land of search, or kingdom of ecommerce, and apply some very rigorous critical thinking to say, “How would AR add to this engagement, this experience of gaming, or ecommerce, or content?”

Looking at each of these individually and really meticulously saying, “OK, well yes, it can do this but how is that different from the current screen media experience, the current web experience that we have of all these types of things?” You know, how can augmented reality really add a new layer of value and experience to these? And I think that process would really trim a lot of the fat from the hopes and dreams of AR and anchor it down into some very pragmatic avenues for development. And then you could start looking at, “Well, OK, what happens when we start combining these?” When we take gaming levels and plug that into the location basin, as you suggested.

Tish Shute: Some of the important platforms for AR don’t appear to have spots on the map like Google Street View and other mapping technologies that hold out so much hope for AR, or am I missing something?

Chris Arkenberg: You mean on the map?

Tish Shute: Yes for the full vision of AR we need sensor integration, computer vision and cool mapping technologies to come together. Do you see where Google Maps and Google Street View… Where would they be?

Chris Arkenberg: Yeah, I mean it’s certainly content, it’s location…

Are you familiar with Earthmine?

Tish Shute: Yes, yes I am, definitely. Earth Mine, Simple Geo, Google Street View, user generated internet photo sets like Flickr all of these could be very important to AR, potentially.

Chris Arkenberg: Well, and the interesting thing about Earthmine is that they’re effectively trying to do an extremely precise pixel to pixel location mapping. So they’re taking pictures of cities just like Street View, except they’re using the Z axis to interrogate depth and then using very precise geolocation to attach a GPS signature to each pixel that they’re registering in their images. Effectively, you get a one-to-one data set between pixels and locations. And so you can look at something like Google Street View, and if you point to the side of a building, in theory, it should know exactly where that is.

They’re rolling this out with the idea of being able to tag augmented reality objects in layers directly to surfaces in the real world. So that’s another approach to trying to get accurate registration and to try and create what are essentially mirror worlds. Then your Google Street View becomes a canvas for authoring the blended world, because if you plop a 3D object into Street View on your desktop, and then you go out to that location with your AR headset, you’ll see that 3D object on the actual street.

Tish Shute: There was some experimental work with Google Earth as a platform for a kind of simulated AR but I suppose Google Earth doesn’t figure in the battle for the network economy as it never got developed as a platform.

Chris Arkenberg: It hasn’t tried to become a platform, to my knowledge. I mean I know some people are doing stuff with it, but as far as I know, Google owns it, they did it the best because they have the best maps, and there’s not a huge ecosystem of development that’s based around it other than content layers.

And my sense of everything else on the Points of Control map is they’re looking more at these sort of platform technologies that…

Tish Shute: Yes, re platforms for growth for AR. Gaming consoles will probably emerge as a significant platform for AR this year.

Chris Arkenberg: There will be much more of a blended reality experience in the living room for sure, and with interactive billboards. Digital mirrors are another area. So I mean if we kind of extend AR to include just blended reality in general, you know, this is moving into our culture through a number of different points. As you mentioned, it will be in the living room, it will be in our department stores where you can preview different outfits in their mirror. We’re already seeing these giant interactive digital billboards in Times Square and other areas.

It’s funny. I mean for me, the sort of blended reality aside, the augmented reality, to me, is actually a very simple proposition in some respects. When I look at this map, augmented reality is just an interface layer to this map in my mind, just as it’s an interface layer to the cloud and it’s an interface layer to the instrumented world. It’s a way to get information out of our devices and onto the world.

Tish Shute: The importance of leveraging existing platforms has become pretty clear but it is interesting Facebook definitely gave Zynga the opportunity but would Facebook be so big without Zinga’s social gaming boost?

Chris Arkenberg: I feel that Zynga has definitely helped its growth…But I think Zynga has benefited a lot more from Facebook than Facebook has from Zynga.

Tish Shute: Zynga certainly proved you could build a profitable business on Facebook’s API!

Chris Arkenberg: They did. And they also really validated the Facebook ecosystem and the platform. They really extended it… Zynga benefited from the massive social affordances that Facebook had already architected and developed. They brought gaming directly into Facebook, and particularly, this emerging brand of lightweight social gaming that when you sit it on top of a massive global social network like Facebook, it suddenly lights up.

Tish Shute: AR pioneers should quite carefully go through this map. There is so much to think about here. I’m a kind of fanatic about Streams of Activity in AR. Real time brokerages and their potential for AR is something I am fascinated by. That is one reason I love the ARWave project.

Anselm Hook, to me, is one of the great thinkers in this area of real time brokerages – with his project Angel, and the work of Ushahidi, which is now the platform for augmented foraging (see here). Anselm is now working on AR at PARC which is exciting.

Chris Arkenberg: Well, there are some challenges working with data streams. Presentation and filtering I think is a big challenge with any sort of stream. Because obviously, you have a lot of potential data to manage, to parse, and to make valuable and comprehensible. So I think this is bound very closely to being able to personalize experiences, or having very discreet valuable experiences. Disaster relief, for example, I think is an interesting idea that ties into the Pachube type of work. Where, if you had the headset and you were a relief worker, and you had immediate lightweight, non-intrusive, heads up alpha channel overlay, waypoint markers showing you all of the disaster locations or points of need, AR becomes extremely valuable, because it’s a primarily hands-free environment. This is why the military stuff is so interesting.

Tish Shute: Ha! We are running into the eye patch/shades/goggles/sexy specs thing again. But filtering and making streams of activity relevant will be very interesting for AR.  Again that it why I love the Wave Federation Protocol work because what they have built into their XMPP extensions. You can have your real-time personal data streams, or community streams, or broadcast publicly – the permissions are built.

And Thomas Wrobel’s original vision of these layers and channels is only fully expressed if you have the eyewear.

Chris Arkenberg: Well, and it becomes redundant if it’s on a mobile. To use a very basic example, Twitter, obviously there’s an app you can view those streams of activity on the camera stream. But you can view that real time data on the screen. Why do you need to see it heads up?

The reason I really pay attention to what the military is investing in, one, because they have a ton of money, but also because they tend to represent the core bio survival needs of the species…So, when I look at computing, I see this very obvious trend of computers getting smaller and smaller and closer and closer to us because they’re so valuable to our success. They give us so much valuable information for engaging our world on a moment by moment basis. So, of course now we have these tiny little handheld devices that give us access to the global knowledge depositories of human history, because it’s so useful to have that stuff right at hand.

The only impediment now is that it takes one of our hands, if not both of them, to access it. So if you are in the natural world, which we are all always in the natural world, ultimately, you want your hands free in order to engage with the world on a physical level.

I see computation, or rather, our access to computation is just going to get thinner and thinner, and we’ll very soon move into eyewear, and inevitably, we’ll move into brain computer interface in some capacity.

So when you’re the disaster worker, or a deployed soldier, or the extreme mountain biker, or the heli-skier, or just an adventurer, there are a lot of very practical reasons to have access to information on a heads-up plane. I see AR as being so profound and so valuable, but we’re getting a glimpse of it in its infancy, and it’s got a ways to go to be able to really contain what it is we’re reaching for.

Tish Shute: I agree.

Chris Arkenberg: And that’s been a big criticism I’ve had with all the existing AR implementations that I’ve seen, is that the UI really needs a revolution. It’s very heavy handed. It is not dynamic, even though it’s supposed to be. It does not take advantage of transparencies. It treats the screen like a screen. It doesn’t treat the screen like a window onto the real world. When you’re looking on the real world, you don’t want a lot of occlusion. You want very soft-touch indicators of a data shadow behind something that you can then address and then have it call out the information that’s important to you.

Tish Shute: Now, that’s a very nice kind of image you’ve conjured for me there. Do you see that more could be done on the smartphone than is being done within that? Or are we like waiting for the old ishades?

Chris Arkenberg: I think there’s definitely a lot of room for improvement on the smartphone UI. Nobody’s really played around with it much. And again, I think that’s in part that there hasn’t been a really established platform with enough money to fund interesting UI work. We see it in some of the concept demos that float around every now and then.

I guess it’s both a blessing and curse that I’m always five steps ahead of where I’m trying to get to.

Tish Shute: Yeah, I am familiar with that feeling!

Chris Arkenberg: So I’m always trying to reach for the vision even though it’s a bit distant. I think there’s going to be a lot of development on the handsets. But again, I think we need a lot of refinement. We need a lot of real critical analysis of why this is a good thing.

To get back to the original point of Raimo’s comment, it struck me. And I knew it, but I just had set it aside as gimmickry. But he’s right. Content is a huge driver for this. Just stuff that’s engaging, and fun, and cool, and shows off the technology so they can get enough money to make it through whatever Trough of Disappointment may be waiting.

Tish Shute: Yeah, don’t underestimate the Planes of Content!  They are a great place to get interest and money to keep AR technology moving on, right?

Chris Arkenberg: Yeah, yeah. Because, you know, there’s a lot of freedom there. And you can piggyback on all the rest of the content that’s out there and jump on memes and marketing objectives, etc…

And there’s a lot of stuff…I’m blanking on some of the names, but some of these historical recreations of city streets. There’s a street in London where they overlaid historical photos in a really compelling experience. [Museum of London - http://www.museumoflondon.org.uk/] Again, I’m completely forgetting the attributions, but hose are the type of things that can really be pursued on the existing platforms. There is stuff that’s really compelling and really cool.

I heard of another interesting use case – and I should say that I can’t find attributions to this anywhere on the web and I may be paraphrasing or mis-representing the actual work, but I think the concept is worth exploring anyway. But the idea was that you could take the locations of border checkpoints and conflict sites in Palestine and Israel and visually overlay them on an AR layer in San Francisco. And it would do some sort of transposition where you could virtually view these things in San Francisco with the same locational mapping superimposed. So you could see where the checkpoints where. You could see where the wall was. You could see where suicide bombings were and where there had been conflicts. [I cannot find any citations for this!]

Tish Shute: But with an AR view? But why would you use an AR view if you are in San Francisco, then?

Chris Arkenberg: Because it superimposes two realities, translating the Gaza conflict into San Francisco as you are walking around. You can interrogate the world. There’s a discoverability aspect where you’re using the headset to reveal things, or the handset rather, to reveal things that you could not see otherwise in your city. It was done as an art piece, but as a provocative, obviously political art piece.

Tish Shute: Very interesting. I’d love to see that. Because that’s interesting to get away from this idea that you actually have to sort of have this one to one relationship between the data and the world is kinda nice, isn’t it? Well, not one to one, but a very literal…getting away from that literalness is kind of good.

Chris Arkenberg: And that’s a possibility of virtual reality and augmented reality merging, that maybe virtual reality is actually going to do best by coming out of the box and writing itself over our reality, so that as you are walking around, you are no longer seeing San Francisco, but you are seeing part of Everquest or World of Warcraft.

Tish Shute: Well this is where Bruce Sterling gets to that point he made in his keynote for are2010, that if we actually have viable AR eyewear, then you get the gothic stepsister of AR, VR rising from the grave!  He asks whether the very charm of augmented reality, is in fact that it adds rather than subtracts from your engagement with the world and that getting get sucked back into the black hole of VR might not be so great.

Chris Arkenberg: And then you get all sorts of interesting challenges to social cohesion if you have a lot of different people experiencing very different worlds, effectively. That if there is no real consensual reality and a majority of your local populous is, in fact, experiencing very different and unique versions of the world, what does that do to social cohesion? How does that reinforce tribalism, for example, when only you and certain others get to opt in to a particular layer view of the world?

Tish Shute: Yes Jamais Cascio wrote an interesting piece on that issue on AR and social cohesion a while back.

An eye patch is a more logical vision than the goggles in many ways but I suppose the loss is stereo vision?

Chris Arkenberg: And actually, there were developments in military helicopter technology many years ago that used a single pane square of glass over the eye mounted to the helmets of pilots. And then they drew various bits of heads-up information on it. So that ensures that you’re having a real strong engagement with the real world, which, obviously, when you’re a helicopter pilot is quite important. But you still have access to the data layer of the invisible world.

Tish Shute: I just went to Hadoop World and I have to say, I was awestruck about how big that’s got. I mean Hadoop has gone from like zero to huge in just a few years. I mean it’s just like now everyone has the power of the Google big table at their fingertips.

What’s the play for AR in the land of search?

I could imagine Hadoop being very powerful tool for AR analytics?

Have you got any thoughts on the land of search and AR? Of course visual search is proceeding at a fast pace and there is a lot of promise for integrations with AR in the future but the latency for visual search is still pretty high?

Chris Arkenberg: In the near term, not a lot. In the medium term, there’s a larger trend towards virtual agents that you can program or teach to keep watch over things for you as an effort to scale down the data overload. So search is something that’s going to become more personalized and more active. There’s a movement to make it so people can essentially deputize these agents to be always searching for them; to be out there looking for the things that they have told these agents are important to them.

So active search for AR I think presents some challenges, obviously because you need to do text input, typically, or voice input. Voice input, I think, is much more achievable than text input for AR. But I can certainly imagine an AR layer that is being serviced by these agents that we have roaming around the web for us reconciling their visual view of the world with our personalizations. AR apps are contextually aware so it knows that if you’re downtown, it’s not going to be giving you a ton of information about Software as a Service infrastructure, or what have you. But that, instead, it’s going to be handing you little tidbits about a particular clothing brand you’ve opted in to follow and information about music venues & schedules, for example. Or perhaps you’ll be on the lookout for other users that have opted in to publicly tag themselves as a member of this or that affinity.

I keep coming back to this idea of AR as really just a simple visualization layer that all of these other technologies can potentially feed into. So in that sense, search becomes a passive thing that AR is just simply presenting to you in a heads-up, hands-free, or potentially hands-free environment.

Tish Shute: Yes, the big challenge is the stepping stones to that point! Small steps that keep interest going into developing the underlying technology (and not just in research labs!) that will bring us that interface.  We have seen some movement already with Qualcomm.

Chris Arkenberg: And there are bandwidth issues as well, as we can see with the Google Goggles, which is a great idea of visual search. But you have to take a picture and send it to the cloud and wait for your results. It’s not a real-time dynamic interrogation of the world.

Tish Shute: Yes we are really only at the very beginning of AR being ready for prime time.. it would be interesting to ask AR developers how many of them use AR on a daily basis.

Chris Arkenberg: I think a lot of us, we’re just informed by the sci-fi myths and fascinated with the potential now that’s it’s starting to become real. But I think we all kinda get that it’s still extraordinarily young. I mean the web is extraordinarily young. And AR is itself far younger in a lot of ways in its implementations.

Everybody has a lot of excitement about all of the great potentials that are being unleashed by this great wave of the Internet and the web and ubiquitous mobile computing. So that’s why, you know, you look at that map and we talk about AR and you can’t talk about any of the stuff without talking about all of it, in a lot of ways, particularly with something like AR where it’s so ultimately agnostic and could be completely pervasive across all of these layers.

So my fascination is with the future, and I measure our progress towards it by the young nascent offerings from the platform players and the developers. And yeah, a lot of it is…it’s akin to getting that first triangle on the screen in 3D. You know, when the renderer finally works and you get a triangle on the screen, and you go, “Oh my God, it renders.” And then you can start to really build polygons and build objects, and start doing boolian operations, and get light and rendering in there, and textures, and on, and on, and on.
So I’m fascinated by the Layars and the Metaio’s…
[laughter]

Tish Shute: Yes and hats off to all the players in the emerging industry, Layar, Metaio, Ogmento, Total Immsersion, and all the others who are finding clever ways to bring fun aspects of AR into the mainstream, and fuel interest to take the technology to the next level.

Chris Arkenberg: Absolutely. And the hype cycle is very valuable. It has really helped launch the AR industry. It’s brought a lot of eyes, and it’s brought a lot of money into the industry. And it’s forcing people like us to have these conversations to understand how to refine its growth and really focus on the potential in all these different venues, whether it’s trying to save lives, or better understand your city, or have really compelling entertainment experiences.

Everybody’s excited, and everybody’s sharing, and everybody’s trying to move it forward in a way that’s the most productive.

Social Augmented Experiences leveraging geoawareness and human and machine intelligence to create real time information brokerages, combined with an augmented reality view, can create a new opportunities to reimagine our relationships with each other and our environment.

This Summer, I have been on a blogging hiatus, which has meant I haven’t been sharing as frequently and, unfortunately, the second half of two conversations I had earlier this year, both of which have much influence my thinking on social augmented reality, have languished in private mode -  part 2 of my talk with Bruce Sterling (see Interview with Bruce Sterling, Part I: At the 9am of the Augmented Reality Industry, are2010, and part 2 of my conversation with Anselm Hook - Visual Search, Augmented Reality and a Social Commons for the Physical World Platform: Interview with Anselm Hook, Part 1. Time to get caught up on some blogging!  The lightly edited transcript of Part 2 of my conversation with Bruce Sterling is posted in full below.

Bruce Sterling has been blogging all the key developments in augmented reality (amongst other topics of interest!) on his Wired Blog, and he brought my attention to Boskoi the Ushahidi based app for Android phones, augmented foraging pictured in use above – for more pics see fightthegooglejugend.

Augmented Reality and Real Time Information Brokerages

Picture above is the path the “nomads” took through the Westhaven cryptoforest with Pieter Bol,co-auteur of the book Biological Globalisation and Theun Karelse of Urban Edibles Amsterdam “who presented his ‘augmented foraging’ app Boskoi.“  For more see, The Cryptoforests of Utrecht and, Westraven Psychogeography, 6 June 2010. Note: Cryptoforests: 1) Urban forests hidden from view 2) Urban fallows that might or might not be considered as forests 3) Gardens gone wild)

My interest in the Ushahidi family of ideas was already fired up by a conversation with Anselm Hook early this year.  We discussed a number of Ushahidi related projects, Swift, Crisis Filter and Anselm’s project Angel, Augmented Reality, and my own keen interest in an open, real time, distributed platform for augmented reality – ARWave.

The Ushahidi platform and the related project Swift has pioneered the real time brokerage of information with people acting in curatorial roles or matchmaking roles coevolving with machine assisted matching to connect wants to haves.  Ushahidi uses multiple gateways including SMS, and Twitter.  But the Ushahidi family of ideas is extremely interesting when combined with augmented reality and suggests many new possibilities for social augmented experiences, as Anselm pointed out, for human to human communications, human to civilization communication, and human to environment communications (e.g., perhaps, how machine intelligence can help bridge the difference in time scale that Kate Hartman explores in her, Research for Glacier-Human Communication Techniques).

Ushahidi, which means “testimony” in Swahili, is a website that was initially developed to map reports of violence in Kenya after the post-election fallout at the beginning of 2008. It is now an open platform with a wide range of applications and growing developer community.  See What is the Ushahidi Platform? from Ushahidi on Vimeo.

Swift - a project that emerged from the Ushahidi dev community, is a human sensor/real-time brokerage for dealing with emergencies, enabling the filtering and verification of real-time data from channels such as Twitter, SMS, Email and RSS feeds.

Boskoi – augmented foraging is the first app,  I have seen, to begin linking Ushahidi with augmented reality – although I don’t think there is a full augmented view for Boskoi developed yet?

“The whole point of AR is to see things from a different point of view…”

Click to enlarge poster from upcoming ARWave demo at Software Freedom Day – for more see below

I am often asked what augmented reality brings to the table with respect to location based social networking, which is on the verge of going mainstream in smart phone apps like Four Square. While the first part to my answer is usually to explain what is unique to augmented reality.

As Bo Begole notes, the full vision of AR requires machine perception technologies to detect the identity and physical configuration of objects relative to each other to accurately project information alongside/overlaid with a physical object (see this post on the PARC Blog by Bo Begole on the difference between AR and ubiquitous computing – thank you Rouli for bringing my attention to this).

But it is only in recent months that we have begun to see the kind of tools that make this possible become freely available to developers – see my interview with Jay Wright of Qualcomm here.   Also see this post on Bundler: Structure from Motion for Unordered Image Collections an open source system that allows the creation of 3D point clouds from unordered image collections, e.g. internet image collections.  We now have many tools available to move mobile augmented reality beyond the recent crop of apps relying on GPS and compass alone for positioning into a new era of vision assisted AR apps that will increasingly bring the full vision of AR into our daily lives.

Further, the integration of visual search applications like Google Goggles and Kooaba which can detect the identity of particular objects will add another vital tool to machine perception technologies enabling AR “checkins” on potentially anything in the physical world around us, and more fuel to the Gamepocalypse (e.g. it would be easy to turn every trash can in the city into a basketball hoop as we discussed at the ARNY meetup last month).  And soon, the Pandora’s Box of  facial recognition (Google Goggles have the capability though it is not released to the public yet) will open up.

Jesse Schell described the importance of AR in a nutshell in his keynote for are2010:

“The whole point of AR is to see things from a different point of view…How can there be a more powerful art form than one that actually changes what you see?”

But how AR matures as a social experience will be the key to Jesse’s suggestion that:

“Augmented Reality will be one of the things that fundamentally define the 21st century”

There are many interesting forms of AR that are not reliant on a tight registration between media and physical objects – several are put forward by Bruce in the convo below.  And, it is likely we will see AR eyewear as an occasional useful accessory to a smart phone long before we have the sexy, affordable augmented reality eyewear worn that we wear throughout the day.   These speech to text glasses would be a very useful and viable accessory to a smart phone right now for the hearing impaired.

For the moment, as Bruce notes, some of the most interesting and useful augmented experiences to date have not been in the cell phone space:

“There are other aspects of AR besides the cell phone space. There’s Total Immersion’s big display screens. There’s the web-based fiduciary stuff. And there’s projection mapping. And then there’s experience design just for people who need their reality augmented for whatever personal or social reason.”

On of my favorite social AR experiences is this SMS Slingshot.

But I have been excited for a long while about the intersection of mobile social augmented reality, real time communications, and ubiquitous computing see Total Immersion and the “Transfigured City:” Shared Augmented Realities, the “Web Squared Era,” and Google Wave.  And I have described in many places why I think real time, open, distributed communications for AR are so important to developing social augmented experiences – see the slides for my talk at Augmented Reality Event here, here and here for starters.

ARWave at Software Freedom Day 2010, September 18th 2010

Thomas Wrobel and Bertine van Hovell will demo the first ARWave Android client at Software Freedom Day this weekend!

A number of people have asked me, (including Bruce), What will be the future of ARWave now that Google Wave is no longer a stand alone application?  Yes, the recently announced release of Wave in a Box (see here and here) is very exciting for the ARWave team.

The ARWave Android client is the first open AR client built on an open, real time, distributed platform -  based on a server that anyone can download and set up, currently the “FedOne” server but Wave in a Box, hopefully, will be even easier to deploy.  Wave in a Box seems perfect for ARWave’s needs – for more see the WiaB Google Group here.  And for more information on the ARWave client -  click to enlarge the poster below, see the ARWave concept video here, and for more, and how to get involved see arwave.org.   Props to Thomas Wrobel and Bertine van Hovell (posters below from demo for Software Freedom Day), Mark Evin, Davide Carnovale, and Markus Strickler, for all their hard and brilliant work on ARWave.  Also to JCPT the open Android 3D engine that has saved a lot of work!

click to enlarge slide

Social Augmented Experiences that Matter

My ideas on the future of social augmented experience have been deeply informed by the the conversations I had with Bruce Sterling and Anselm Hook this year.

Bruce Sterling notes in the conversation below, location based social apps like, Four Square, are interesting because they are not “urban geography like Google’s satellite stare from above,” but rather “groups of citizens are doing portraits of their own region.” Augmented Reality, with its of lauded power to make the invisible visible is, of course, is the ideal tool for “citizen portraits”  to the next level.  Cory Doctorow described to me three years ago (see here) an “inverse surveillance society,” enabled by an augmented view  – “where all the data from the positional and temporal characteristics of all the objects that we own were in aggregate visible and available so that we can mix and match them remix them understand them and have more agency in the world.”

It is very cool to go back to reread this conversation now that it is becoming possible to build the kinds of apps Cory described, and Bruce Sterling envisioned in Shaping Things (see Amazon.org  page 111).

click to enlarge

My  conversation with Bruce earlier this summer (see below) took place on the heels of are2010 – Augmented Reality Event.   See the video of Bruce’s keynote, “Bake a BigPie,” here,  and the final keynote, “Seeing,” by Jesse Schell (see video here) in which Jesse riffed on AR and the man with the X-ray eyes.  Both these awesome talks are still fresh in my mind.  Bruce noted how we should pay attention to augmentations for people and situations that could really use some augmentation… and not get too fixated on the coming of AR Goggles.  He elaborated on this in our conversation (again full transcript below):

“Well, it’s a matter of deciding whose reality it is that you’re trying to augment. I’m not trying to be a bleeding heart about it, but obviously there are people in our society right now with reality that could really use some augmentation. They are mostly disadvantaged people. They are vision impaired, or maybe they have autism. They might be senile and just can’t remember where they put their shoes. These are people who could really use some help, right?”

So, start with people who really need sensory or cognitive help. Before you turn our geeks into Superman, why don’t you try turning some people who are harmed into more functional individuals? Then you’ll be able to learn how to do that. Then maybe you can ramp it up to these Nietzschian heights of the superb Man With the X-ray Eyes. Whatever.”

What will make AR interesting and useful long before and long after we see the full vision of AR eyewear manifest is its social aspects.  Bruce points out:

“My argument would be that if you want people to be more sensitive toward certain, say, issues and problems, it’s better to find the people who are already sensitive to those issues and problems, and give them a bigger stake in your augmentation system.”

“Say that I am really worried about public health. Well, if I have a lot of nurses that are using my system, people who are aware of my issues, then I could be walking around and I’ll see a lot more tags saying, “This is where he got food poisoning!” “In this shooting gallery, many people have caught AIDS!” Or, you know, “Tuberculosis has been spotted over here in this building.”

At that point, I could simply share their knowledge and get some social intelligence. As opposed to trying to amp the basements of my little hacker-mind and drag stuff up that’s escaped my conscious attention.”

Finding new ways to broker information – bring together needs with haves and different participants, empowered and disempowered  is., as Anselm discussed with me, one way to change our view of human to human, human to environment and human to civilization communication (particularly in light of this  “sobering account of how open data is used against the poor in Bangalore” that as @timoreilly noted recently OpenData Empowering the Empowered).

The key idea in a crisis filter, Anselm noted,  was to break up the participants into different kinds, to connects wants with haves:

“There are people who are in  situation.  We call them citizens.  And then there are reporters, people who report situations back to Twitter.  And then there are curators, people that canvas Twitter looking for important Tweets.  And then there are first responders, people who take the curating collection of responses and then act on them.”

This kind of brokerage between people acting in a curatorial role or matchmaking role with each other can be extended into and coevolve with machine assisted matching as Anselm explains.

It is also a vital part of creating social augmented experiences that matter.

One of Anselm Hook’s projects, which is called Angel is the the most radical expression of connecting wants with haves in that the idea is that “you have a situation, you broadcast that situation, and help magically appears.  You don’t even sign up for a service.  You just get help …

As Anselm explains this is the same idea of a brokerage for dealing with emergencies, but applied to the long tail of crisis response.  As Anselm describes it:

“I am interested in personal crisis.  ‘I lost my cat.  Help.  I can’t find where my kid is.  I am out of gas.  I have a flat tire.  My house is on fire.  My aunt is trapped in the bedroom.’  The kind of personal crisis that is just as important, but is not enough to get a national movement to help you…

I will publish this conversation with Anselm in full in an upcoming post.

Zorop – an ARG for World Peace

If you want to be part of a really exciting experiment to reimagine our relationships with each other and can be in San Jose this weekend, I highly recommend exploring this “rabbit hole”.

Thank you Gene Becker, Lightning Laboratories and Ubistudio for sending me this invite:

“Ken Eklund (@writerguygames) is developing a wonderful game for the 01SJ Biennial called ZOROP, aimed at creating World Peace(!). Some of you might know Ken from his work on the amazing ARGs EVOKE and World Without Oil. Anyway Ken, along with his collaborator Annette Mees, are furiously working to get ZOROP ready to go for the Sept 17th premiere at 01SJ.

Are you intrigued? I thought so, and here are your next steps down the rabbit hole:

> Check out http://zorop.org to learn about the game

> Follow @ZoropPrime to watch it unfold: http://twitter.com/zoropprime

> ‘Like’ ZOROP on FB for a different view: http://www.facebook.com/pages/Zorop/141140772593618

> Become one with the game; consider volunteering as a Zoropathian: curious@zorop.org

> Head down to San Jose on the 17th, play the game, and ride the ZOROP Mexican Party Bus. Seriously.”

Interview with Bruce Sterling

Click on image above to see video clip from from brucesflickr

[Note the first part of this interview is here and I broke in anticipation of Part 2 just as I started experimenting with an idea Joshua Kauffman – an advisor and entrepreneur working on design in the public sphere gave me for an interview technique – the All Souls College one-word question interview.  Although apparently they recently scrapped it and I am not very good to sticking to a single word!]

Tish Shute: We were talking about these proximity-based social work networks like Foursquare and Gowalla and how they may influence the emergence of social augmented experiences.

So Joshua’s suggestion for the first word was “territorialization” e.g. how do these new mobile social experiences like Foursquare, and the observation that actually rather than breaking down territorialization – which would be a good thing, tend to support territorialization…

Bruce Sterling: Yeah, they’re re-intensifying it in a very odd, electronic fashion.

Tish Shute: Yes.

Bruce Sterling: It’s not true of projection mapping or the webcam fiduciary display stuff. But with the handheld stuff, and especially the urban informatic stuff, it really can’t help but take on a local flavor. Layar is like “Augmented Dutch Reality.”

And TonchiDot is “Augmented Japanese Reality.” It’s hard to imagine a Layar interface going gangbusters at Tokyo. Whereas the TonchiDot interface, which is so clearly influenced by Anime and cartoon graphics…. Maybe it could find some niche of hipsters in Amsterdam hash bars…

Stuff that’s socially generated by people on the ground, as with Foursquare and Gowalla, is bound to take on a regional influence. Right? It’s like the New York hipsters who were early adopters of Foursquare. They’re not mapping New York! They’re mapping Hipster New York.

It’s all about Williamsburg and places where 24-year-olds go to drink… They found a demographic niche there. These guys are building the service for them. They’re people who are willing to work for Foursquare for free, because they want to wear the little king hat.

Tish Shute: I got the far far away badge ‘cos I live on the Upper West Side!

Bruce Sterling: But that’s not urban geography, right? I mean, that’s not like Google’s satellite stare from above. That’s a group of citizens doing a portrait of their own region. You’re going to see interesting things happen because, of course, people who use Foursquare elsewhere are going to check into New York, and they’re going to look at the “New York Foursquare.” They’re going to be aliens who interact with Foursquare people in New York and annotate what they’re seeing.

Tish Shute: Oh! Yes. Good point.

Bruce Sterling: That Foursquare community has a certain émigré soul. It’s different from the normal émigré soul of simple tourists on New York. So you’re friend there is right about the territorialization.

Tish Shute: Yes, Joshua Kauffman is a smart guy! Yes I am interested to see what interesting kinds of deterritorializations proximity based social networks and the hyperlocal view of augmented reality might bring, not just the new territorializations.

Bruce Sterling: It’s not the intense kind of territorialization, like gangs putting down graffiti markers and beating people up. It’s an inherent regional character that comes with using peer production to build your database.

Tish Shute: We were discussing whether AR could break down the walls between people – people who share the same physical space but actually inhabit different territories even if they are sitting on the table next to you.

Bruce Sterling: You know, I just wrote an article for my Italian magazine column. I think I mentioned this to you – a report about ARE 2010. I titled it, “Chicks Dig Augmented Reality.”

Tish Shute: [laughs]

Bruce Sterling: There is a very heavy social element to AR, and a phone based element. So the question is: Why would a woman wear a fiducial marker? Like our Metaio speaker at ARE2010 who had a fiducial marker on her lapel pin.

Tish Shute: Right. Lisa!

Bruce Sterling: Why would a woman go out in public with her Facebook profile on her body?

Tish Shute: Well I can think of some reasons…

Bruce Sterling: So that men will approach her, of course.

Tish Shute: Yes the core of all successful social networks is always a form of dating app.

Bruce Sterling: You do it a social icebreaker. It’s like: I’m a woman, I’m sitting here alone, and you can sort of glide by and, you know, take a snap of me. Then you retreat and have a beer with your friends and you work up the courage, and then you come and say, “So! Susan! I understand you like bicycling! And, boy, me too!” Right?

Tish Shute: There are all kinds of social barriers between people in cities that AR might be helpful in breaking down. An extreme example is the dilemma you actually quite often face as a New Yorker as you walk around a city. There are people asleep on the pavement and you don’t know if they’re dead or alive.

Bruce Sterling: Right.

Tish Shute: And you sort of like have this awful ethical dilemma of like, “Am I walking by someone I should be shaking by the shoulder, right, to wake them up so they don’t die, right?”

Bruce Sterling: Yes.

Tish Shute: You said in your keynote that we should pay attention to augmentations for people and situations that could really use some augmentation..

Bruce Sterling: Right. There actually is such an app in Britain right now. I posted about it: two Augmented Reality schemes for rubbish and hobos.

Tish Shute: Right. Yes I saw that!

Bruce Sterling: “Any sufficiently advanced technology is indistinguishable from garbage and hobos.” You don’t need to personally find out whether this hobo is worth your help. What you need is a good way to report the hobo to a hobo check-up service. They come in, and they look on their own database or supply a database to you, or a facial recognition unit, whatever. The service says: “Oh, well. That’s Fred. He’s a paranoid schizophrenic. He always sleeps in that alley. Let him be.”

The same goes for the rubbish — although I don’t want to compare rubbish to hobos. In fact, people do go out with their AR kits and take pictures of abandoned garbage bags and broken glass. They upload them with geolocated tags for the local garbage guys. Guys who are sitting around doing pretty much nothing because they don’t know where the rubbish is.

And they will come out and get the rubbish! I mean, they just deputize guys to go out and follow these alerts. Right?

But nobody predicted — least of all me — that you were going to have a high-tech Augmented Reality system that consisted of removing rubbish and derelicts. Right? But rubbish and derelicts always go profoundly under-reported. It’s just hard to get people’s attention.

But it’s very easy to set up a system so that, if you get ten reports on the same piece of rubbish, that’s going to work its way to the top of the stack. That’s why I was trying to get AR people away from the romance of the hottest app for the shiniest machine. More toward a design stance that’s more user-centric.

Where are the actual problems about stuff that we perceive? Stuff we can’t do anything about? Or people whose mechanisms of perceptions are harmed. They could be doing good work, being more participative, if they didn’t, basically, walk around without their glasses on.

Tish Shute: Well this leads well into the second word, Joshua suggested was interesting spring board – sensitivity.

On the one hand we can do these things for people who maybe need the augmentation because they have difficulty with one or another sense, e.g., their eyes are not functioning, or their ears are not functioning. But on the other hand, we can’t cross the social bridge to communicate with people who are temporarily disempowered in relation to the rest of society e.g. hobos and people who sleep on the streets of New York City.  And even though Augmented Reality could potentially be helpful it can even be more disempowering to the already disempowered.

Bruce Sterling: Right.

Tish Shute: But re “sensitivity” – does augmentation increase or decrease our sensitivity? This is a problem that Will Wright brought up [see video of Will Wright’s keynote at are2010], e.g, the problem of parking HUDs getting in the way of your intuitive parallel parking skills. The Lexus that takes driving control from you when you look back, ‘cos it knows that you’re looking at the road, and it starts to brake. Right?

Bruce Sterling: Right.

Tish Shute: The fact that the problem with technology is that it makes us less sensitive, right, augmentations sometimes get in our way?

Bruce Sterling: I suppose that’s true. But I’ve heard that said about practically every medium. Especially television.

Everybody wants to blame machinery for their lack of morality. It’s hard to top something like the Kitty Genovese killing in New York. This sort of legendary New York horror story from the 1960s. A woman is stabbed to death in public, no one does anything.

Tish Shute: Right.

Bruce Sterling: I don’t think that our media is making us any less humane or more callous.

Tish Shute: All right. Oh no! I see what you’re saying. Perhaps I misrepresented what Will was suggesting by putting it that way. The question is perhaps more how do we get the sensitivity into the technology. Human bodies are fantastically sensitive and sensory.

Bruce Sterling: Right.

Tish Shute: And we have these like sensitivities. For instance, How could augmentations of reality be like a blush ? You definitely want an interaction that’s not just this data being pushed at you. But what is the data that counts, right? Will shows a slide often of an iceberg with the tip of the iceberg which is the conscious mind.

Bruce Sterling: Oh, I see. Yeah.

Tish Shute: And underneath it is all the preconscious stuff that really counts, right? Any thoughts on that?

Bruce Sterling: I did take interest in that. Will has obviously been spending a lot of time studying cognition.

Tish Shute: Yes.

Bruce Sterling: I’m not convinced that AR has got a lot to do with that. There is certainly a trend there. There are a lot of people who want to do body hacks and brain hacks. I can imagine AR being used for that purpose, but it seems like a niche application. What is the point of our accessing even more stuff that’s outside of our consciousness?

Tish Shute: One of the things he is talking about is game dynamics, is it? The role of the imagination in play. For example, he shows the high dynamic range photos that make the world magical. Something you want to engage with playfully. This he points out increases a sense of agency because you are encouraged to engage and to play with the world.

Bruce Sterling: Well, I’m a literary guy. Italo Calvino did a lot of writing about this. He talked about the classics of literature. Why do we read the classics? Calvino said we do not read, but reread the classics. And the reason we do that is that, at first, we read a classic book and we think, “Boy, this book is really good.” Then, five years later, we read it again and we think, “Boy, this is a really good book, and it’s got so much more in it than I thought it had when I was 18.” Then we read it again at 28, and it’s like, “OK, now I really seem to understand this book, and it means something to me now that I didn’t know when I was 18 and 25.”

What you are doing through that access is learning something about yourself. So Will is arguing is what I really need is like a better augmentation. So that I can go in there and sop up the book all at once. I can grab every cultural nuance in it, instead of the stuff that’s sliding past me because I’m 18 and kind of young and hasty. Maybe I could have certain words and phrases helpfully underlined, that are like, “OK, well, this part is problematic for you.” In some sense, that’s not allowing me to be 18.

I’m never going to have the experience of my own maturation against this text, because I’ve devoured it all in one gulp.

My argument would be that if you want people to be more sensitive toward certain, say, issues and problems, it’s better to find the people who are already sensitive to those issues and problems, and give them a bigger stake in your augmentation system.

Tish Shute: Yes the social augmented experiences are going to be the most valuable.

Bruce Sterling: Say that I am really worried about public health. Well, if I have a lot of nurses that are using my system, people who are aware of my issues, then I could be walking around and I’ll see a lot more tags saying, “This is where he got food poisoning!” “In this shooting gallery, many people have caught AIDS!” Or, you know, “Tuberculosis has been spotted over here in this building.”

At that point, I could simply share their knowledge and get some social intelligence. As opposed to trying to amp the basements of my little hacker-mind and drag stuff up that’s escaped my conscious attention.

Tish Shute: Interesting that seems to bring us to another kind of repetitive theme in AR, the people tend to pigeon hole it as “merely” a visual interface. But actually, it’s the intersection, isn’t it, of social intelligence and augmentation.

Bruce Sterling: Well, it depends entirely on how you design the system. If I’ve got a military augmented reality, I would expect that to be mostly about urban fighting. It’s going to be about kicking in a door and shooting terrorists. If I pull that helmet off my head and put that on the head of an emergency worker or a cop, I’m going to get a militarized cop or a militarized emergency worker.

Tish Shute: Well the histories of the two great mass media of the twentieth century – TV and the atomic bomb were intertwined, and I suppose the evolution of ubiquitous media, augmented reality and urban warfare is already intertwined too.  So how can we encourage augmented realities to move beyond military roots that is common to much technology and into more peaceful urban realities?

Bruce Sterling: Well, it’s a matter of deciding whose reality it is that you’re trying to augment. I’m not trying to be a bleeding heart about it, but obviously there are people in our society right now with reality that could really use some augmentation. They are mostly disadvantaged people. They are vision impaired, or maybe they have autism. They might be senile and just can’t remember where they put their shoes. These are people who could really use some help, right?

So, start with people who really need sensory or cognitive help. Before you turn our geeks into Superman, why don’t you try turning some people who are harmed into more functional individuals? Then you’ll be able to learn how to do that. Then maybe you can ramp it up to these Nietzschian heights of the superb Man With the X-ray Eyes. Whatever.

Tish Shute: Did you notice that a couple of apps actually like TagWhat have apps geared towards people with disabilities – I haven’t had a chance to check it out.

Bruce Sterling: I’m sorry, I wasn’t looking at their tags.

Tish Shute: I was discussing this with Joshua who mentioned Zachary Lieberman’s Eye Writer, which is for people with locked-in syndrome. Do you know that?

Bruce Sterling: Sure. And people appreciate that because the poor guy, he’s laid up with Lou Gehrig’s Disease. Now they’ve given him a way out. AR is like a spark of new hope that gives his life meaning. What’s wrong with that?

Tish Shute: Yeah. And Tim Byrne using Sixth Sense for Autism is interesting.

Bruce Sterling: Let’s consider it the other way. Let’s say this graffiti writer there, instead of him being sick and weak, let’s say he’s an athlete. So I want to make him into a super-human graffiti writer. I want him to run around graffiti-tagging the entire town before dawn. Is that a good idea? Do we need that? Super human, super taggers? What if he’s going to spray up stencils of Nietszche? I kinda wonder whether the game is worth the candle.

Tish Shute: Yes I suppose it is not a great social scenario to be always augmenting the lives of the elites! Hmm, the third single word interview question is “homophily,” and earlier were you’re saying that we’ve kinda got to accept this is very much part of AR – as how it works, because hyperlocal experiences gets created by local communities – that up to know have tended to be homophilies.

Bruce Sterling: Well, I think that’s easily handled with some design thinking. You’ve got to do some user observation and show some sympathy with the user, and to be aware that you’re designing for the user and you’re not designing for yourself.

In a field as young as this, it’s mostly geeks building cool stuff for geeks. In a lot of ways, it’s a “can you top this” contest. That’s OK, but it’s not good design to be your own client all the time. It’s like writing novels to amuse yourself, or sitting on the porch singing the blues on your own guitar with only yourself to hear.

Tish Shute: What will it take for AR mature out of this “geeks building cool stuff for geeks” phase do you think?

Bruce Sterling: It’s necessary to master some of the tools first. I think of the way the web has developed over the years. When the World Wide Web first appeared, it was just for physicists, and was all line commands and quite unstable and difficult. Then you got usability studies, and things like Ajax and so forth. It’s a very painstaking thing.

We’re not best at building interfaces for the best computer scientists. Web 2.0 was built from things like watching people cry while they were trying to fill out insurance forms. “Well, why are you so upset?”

“Well, I got to the end of the webpage, and then it said I took too long, and it cut me off and now I have to start all over!” Jesse James Garrett, right? Benefactor of mankind.

If you’re experienced, you think: “Why don’t I build a little module here, and kind of move the form over here, then I’ll periodically update it with some asynchronous Java and XTML.” And people are like, “Gee, how odd.” But that really works for real people. It comes from studying what people want to do. Whereas, the current AR approach to a problem like the insurance form would be like, “I will give you the ability to record the entire insurance form, and it will flash before your eyes!” OK great, that’s a cool hack, but I don’t really need X-Ray Eyes to fill out my insurance form. What I need is a more user friendly interface.

Tish Shute: Well it seems like we are moving into the terrain of Joshua’s fifth word “ventilation,” – if I understand it rightly – it is at least partially the antidote to territorialization because it’s this idea that a place needs air so we come out of our hermetically sealed boxes of the way we relate to a place and what kind of augmentation would bring more oxygen to that space.

There was an interesting moment in the Auggies because when Maarten Lens-FitzGerald presented the guerrilla shopping Layar and basically Mark Billinghurst and Jessie Schell who spoke first didn’t seem too impressed. They didn’t want to walk to shopping – that was what web shopping did, it saved us from walking to shop… but I felt, to me you picked up on something which might have some bearing on “ventilation” in that this AR shopping Layar was kind of squatting Prada – a favela chic AR shopping thing?

Bruce Sterling: I wasn’t sure if I was interpreting what Maarten had in mind by that. But I think Maarten sees his structure accurately as an experience thing rather than a mapping thing. I think he’s proudest of things like the Berlin Wall app on Layar, as opposed to Layars that help you go get a hamburger. It’s like…so when Layar inserts parasitic augmented shopping over other people’s real shopping? That was rather a subversive thing.

I think the key there is that his client is called “Hostage T-shirts,” right? I mean it’s actually kind of a transgressive little hippy T-shirt store that Layar can dump anywhere in the world. Layered right over, say, Versace and Prada. I don’t know what becomes of that effort. And I’m not sure about the term “ventilation,” because that’s a term of art I haven’t heard much.

Tish Shute: Maybe it’s like in a cafe. Ventilation would mean we were able to communicate with all these different categories of people that we normally would be unable to connect to, even though we might be sitting only a few feet apart.

Bruce Sterling: So it means ventilation in the bottles of our homophilies.

That’s not a personal problem for me. I commonly live in foreign cities and, you know, and spend a helluva lot of time talking to strangers at conferences. So I don’t think I’d have that particular tight little social island problem.

Tish Shute: Of the three judges at the Auggies, you seemed most enthusiastic about the Layar entry.

Bruce Sterling: It may be they’re not as familiar with the business models of locative AR as I am, and as Maarten is. It was kind of a subtle in-joke he was making about Layar’s own business model there.

Tish Shute: How do you explain that?

Bruce Sterling: Well, you know, Layar’s in the business of selling software to make mapping and urban structures into ecommerce.

The ideal way to do that obviously would be to move the richest customers into the most expensive shops in the most rapid way possible. Or at least distribute them in the directions they want to go, a la Google. Whereas this app that Maarten was talking about puts big barnacles in the way that are selling punk t-shirts.

Tish Shute: Right! Right!

Bruce Sterling: The Dutch are a bit subtle in their humor. I rather imagine there’s a lot of discussion in Layar’s inner circle about exactly what they want developers to do with their platform. They’re going to have considerable political difficulty deciding who can have a Layar key and how you discipline people when they start doing weird stuff. “The Oakland Medical Marijuana layar.”

Tish Shute: Well, finding nudists is one of the top layars at the moment.

Bruce Sterling: You know, obviously so. And finding narcotics in Amsterdam, or a prostitution layer. I warned them nine months ago this was bound to happen. I’m sure they’re aware of it. I don’t think Layar wants Google’s style of cool, technocratic detachment.

Tish Shute: But that’s pretty difficult to do in current augmented reality because we don’t have all the mathematical voodoo for full on AR search yet, do we?

Bruce Sterling: Well, you can hire it out. Somebody’s going to do it, if they get interested enough. There’s Nokia-Yahoo. Nokia-Yahoo! just did a big corporate deal…involving Nokia’s mapping system and Yahoo’s localization. So the Nokia-Yahoo! mash-up is called Nooo! Or could be called Yahno. Yakia! Unfortunately ridiculous names.

Tish Shute: It’s interesting because you mentioned the spiders’ mating problem at Google. They’ve got all the pieces to make this kind of level of AR obviously right now. But they actually haven’t done it yet.

Bruce Sterling: There must be at least some discussion in Google, but the same goes for Microsoft. I’m frankly baffled by Microsoft, because it’s just full of insanely brilliant people. What the hell are they doing in there? Name one serious innovation that’s come out of their labs in five years. They make Integral Research look dynamic. It’s really kind of sad.

Tish Shute: It’s a very curious situation with AR though, because AR more than any new technology relies on these big hordes of data particularly for the mapping, right? And only the big four have the data – although we are beginning to see upstarts, Earth Mine, Simple Geo… Did you get a chance to meet Di-Ann Eisnor from Waze – real-time maps and traffic information based on the wisdom of the crowd.  Waze is a very interesting project that is a potential giant killer.

Bruce Sterling: No, I didn’t talk to them. I’ve seen people speculate that Earthmine and Apple are going to make an allegiance. I guess if you’re thinking that urban informatic mapping is a super big thing for AR, that must be true. But I’m not convinced that’s necessarily the case. People have pointed out that you can just use Google Maps, and you don’t have to walk around with a little visor. There are other aspects of AR besides the cell phone space. There’s Total Immersion’s big display screens. There’s the web-based fiduciary stuff. And there’s projection mapping. And then there’s experience design just for people who need their reality augmented for whatever personal or social reason. [dog barking]

Tish Shute: Right. Oh, I’m in the middle… My son’s come. What a good hair cut!

Bruce Sterling: Hi, there.

Tish’s Son: Hi.

Bruce Sterling: How’s it going, sir? Good to see you…

Tish’s Son: Good.

Tish: [laughs]

Bruce Sterling: Yeah. Nice looking shirt. I like the back of it.

Tish Shute: That’s from the American Shaolin Temple. [laughs]

Bruce Sterling: All right. Awesome. Kung Fu geek shirt.

Tish Shute: Yup he is a bit of Kung Fu Geek. He and his dad did an iPhone app on it for Yu-Gi-Oh, for Yu-Gi-Oh scoring.

Bruce Sterling: Awesome. Plenty of Pokémon-style combat in Yu-Gi-Oh.

Tish Shute: Yeah. Well, it’s interesting because you’ve talked about this aspect. That all of this, the Pokémon aspect of AR hasn’t kicked in yet. But it’s obviously a match made in heaven to some degree, isn’t it?

Bruce Sterling: One would think so, yeah. The whole little kid gaming thing. What does that have to do with Google or Bing? You don’t need a massive database for stuff like that.

Tish Shute: Yeah, you’re right. But good tracking, mapping and registration requires a lot of mapping…

Bruce Sterling: Well, our current tracking, mapping and registration requires that. Maybe there’s some other way to hack it that we don’t know about yet.

Tish Shute: That’s a very interesting point. We always have to stretch the way we think about mapping… perhaps its a real-time understanding of the location you’re in…perhaps the map is being negotiated through several social processes?

Bruce Sterling: There are maps, and then there are maps. There’s a kind of artillery map where you need to know the precise location of target spaces. And then there’s the kind of social map where I’m really looking for the IN-N-OUT Burger where my sister went last Tuesday. That’s a different system.

Tish Shute: And I think AR, at the moment, we’re getting the most out of the social maps certainly. And the other [machine perception technologies to detect the identity and physical configuration of objects relative to each other to accurately project information alongside/overlaid with a physical object] is still kind of the big dream, isn’t it?

Bruce Sterling: They say that men never ask for directions and women never read maps. Clearly, the genders have different ways of navigating the world. Who’s to say what manner of augmenting our experiences is hottest? I’m not convinced that today’s rather rigid geolocativity is really what our society wants from that particular service. Maybe what we want is something more folksy. Some useful nudge in the right direction as opposed to grids with 200 meters here and instructions to turn such-and-such.

Besides, there’s other hacks we haven’t considered. We’re very dependent on GPS, but just suppose all those satellites are blown out of the sky in a solar storm. Would we really want to give up mapping? Wouldn’t we just come up with some other nifty hack? Radio beacons, let’s just say. Atomic clock timers in towns. Or maybe just little QR codes on lampposts that give you the exact location of that lamppost, and just click the thing and have it calculate where you are.

Tish Shute: Yes the NextHope OpenAMD project had a clever way of triangulating location indoors.

Bruce Sterling: Well, GPS is there and people all want to use it. It’s got good API, so of course you want to. And the guys who are good at doing it are real geolocative freaks. But the mere fact that we can do it this way, and that you can make it pay, doesn’t mean that it’s the ultimate way to provide that service to people. It’s like saying that Egyptian hieroglyphics must be the greatest way to write, because we’ve got a lot of them and they’re hard to learn. What if somebody comes along with an alphabet? It’s going to be a little embarrassing.

Tish Shute: Yeah, that’s a very good point. Now, this is a more simple ordinary question about the event. YDreams went off the map in the Auggie voting, and walked away with The Auggies. No one doubted that that was the most…

Bruce Sterling: I don’t know. I thought those Occipital guys with the panoramic painting…. That was hairy. I would have been tempted to give them the prize myself, actually.

Tish Shute: And what did you like best about that? Because I agree. I love Occipital.

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Bruce Sterling: I thought it was a more technically difficult stunt than the hand registration thing. Using a hand as a 3-D cursor is hot, but not like painting a panorama in 3-D in real time. That was an impressive technical feat.

Tish Shute: And they hinted at the 2.1.1 AR, more AR version of that. What do you see coming out of that as possibilities?

Bruce Sterling: Well, I’d heard of YDreams, so I wasn’t stunned. But I’d never heard of those guys. I wonder what else the heck they’ve got in the attic.

Tish Shute: very cool stuff…

Bruce Sterling: Well, more power to them. But clearly YDreams was the popular favorite. And who couldn’t like it? It was just so AR.

Tish Shute: It was so AR and so gorgeous.

Bruce Sterling: It was pretty, actually.  Except for their ugly menu button and poor font choice.

Tish Shute: Oh, yes. You didn’t like that, did you? [laughs] But with the Occipital panorama, what do you see the next stage of that?

Bruce Sterling: Well, obviously quicker and faster. Quicker and faster and more accurate in a network. Let’s just say I’m in New York and you’re in New York and I’m calling you for help. And you say where are you? I just whirl around like this and I mail it to you on a Google Wave. And you whirl around like that, and then we compare the two panoramas and do an instant triangulation. And you say: I’m over here on this red dot of your screen.

Tish Shute: Yeah, exactly.

Bruce Sterling: We’re navigating with panoramas by having two connected panoramas and considering the difference.

Tish Shute: Yeah, very interesting…

Bruce Sterling: Not shabby, right?

Tish Shute: Not shabby at all.

Bruce Sterling: If you could do it in real time.

Tish Shute: Then the other thing I missed because I was going to meet Will was I missed the Launch Pad competition. Did you catch that?

Bruce Sterling: I didn’t see it either. I thought of another app though.

Tish Shute: Oh!

Bruce Sterling: You’ve got a panorama maker in your home office, and it just scans the office 24 hours 365 and tags anything that moves, right? OK, where’s the clipboard?  At 8:15 it was over here. Now it’s vanished. Now another object is viewed over here. So, logically, ping, you hit it with a sticky light and there it is, right?

Tish Shute: Oh, that’s cool also knowing what has changed in any environment would be a big enabler for a lot of AR visions.

Bruce Sterling: I’m sure there are many other things you could do with panoramas.

Tish Shute: My jet lag is beginning to kick in big time – so many ideas to pursue from are2010 – those panoramas are very exciting though.

Bruce Sterling: Oh, well, it’s all right. We can augment reality! I’ve got three heads and six hands!